Can't close popup

[Mardi H.]

Whenever I click on the Dropbox icon, sometimes I won't be able to close out the popup. Here's a screenshot of what it looks like:

https://puu.sh/r5fqy/3890dfe199.png

Usually there would be an "X" at the top right, but sometimes there isn't (such as in the screenshot). The only way to close it if there isn't one would be to reopen the entire app, which gets annoying after a while.

[Chad H.8]

Also having this problem with running 9.4.49

[Saiful I.1]

I'm having same problem. Can't close this popup. Exiting the app is only way! 

http://i.imgur.com/aljemRW.png

[John A.42]

I'm having the same exact problem. This problem doesn't happen on other systems.

[Shaun B.5]

Also having this problem, makes it very hard to use your product! please advise us how to close!!!!!

[Casandra]

Same problem. Please fix.

[Dave K.13]

Also experiencing this.

[Rich]

You should update to the latest stable version (or the latest Beta) and see if the issue remains. If it does, post in the appropriate thread for the build that you're running.

• https://www.dropboxforum.com/hc/en-us/community/posts/209001263-Stable-Build-10-4-25
• https://www.dropboxforum.com/hc/en-us/community/posts/212906806-Beta-Build-11-3-15

[Rich]

Consolidating these posts into a single thread. Please refer to the following thread for further discussion.

• https://www.dropboxforum.com/hc/en-us/community/posts/209977783-Dropbox-Taskbar-popup-persists-will-...