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Can't close popup

Can't close popup

Mardi H.
New member | Level 1

Whenever I click on the Dropbox icon, sometimes I won't be able to close out the popup. Here's a screenshot of what it looks like:

https://puu.sh/r5fqy/3890dfe199.png

Usually there would be an "X" at the top right, but sometimes there isn't (such as in the screenshot). The only way to close it if there isn't one would be to reopen the entire app, which gets annoying after a while.

8 Replies 8

Re: Can't close popup

Chad H.8
New member | Level 1

Also having this problem with running 9.4.49

Re: Can't close popup

Saiful I.1
New member | Level 1

I'm having same problem. Can't close this popup. Exiting the app is only way! 

http://i.imgur.com/aljemRW.png

Re: Can't close popup

John A.42
New member | Level 1

I'm having the same exact problem. This problem doesn't happen on other systems.

Re: Can't close popup

Shaun B.5
New member | Level 1

Also having this problem, makes it very hard to use your product! please advise us how to close!!!!!

Re: Can't close popup

Casandra
New member | Level 1

Same problem. Please fix.

Re: Can't close popup

Dave K.13
New member | Level 2

Also experiencing this.

Re: Can't close popup

Rich
Super User II

You should update to the latest stable version (or the latest Beta) and see if the issue remains. If it does, post in the appropriate thread for the build that you're running.

Re: Can't close popup

Rich
Super User II

Consolidating these posts into a single thread. Please refer to the following thread for further discussion.

 

Who's talking

Top contributors to this post

  • User avatar
    Rich Super User II
  • User avatar
    Dave K.13 New member | Level 2
  • User avatar
    Casandra New member | Level 1
  • User avatar
    Shaun B.5 New member | Level 1
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