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Can’t delete Dropbox folder from pc

Can’t delete Dropbox folder from pc

Cat88
New member | Level 2
I deleted Dropbox from my PC which runs on Windows 10. There is still a Dropbox folder that shows up under “Desktop” in the file explorer navigation pane. There seems to be no option to remove it. How do I delete this?
1 Accepted Solution

Accepted Solutions

Re: Can’t delete Dropbox folder from pc

Cat88
New member | Level 2
After looking at a few other forums I found out that even after uninstalling Dropbox it leaves remnants in your system. To remove the remaining useless folder in the nav panel you have to hit Windows +R, then enter “regedit”. Next navigate to HKEY_Current_User\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop and in the Desktop folder there’s another named NameSpace. In there was a file with a long name that the info panel showed was a Dropbox file. Delete that and it removes the leftover from the nav panel.

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7 Replies 7

Re: Can’t delete Dropbox folder from pc

Jay
Dropboxer
Hi there, is this folder in the quick access window, or Favorites? Are you able to right-click and remove it from there?

If the Dropbox desktop application has been fully uninstalled, try rebooting the machine to see if this helps.

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Can’t delete Dropbox folder from pc

Cat88
New member | Level 2
I have uninstalled everything else. It’s not under quick access and when right clicked there’s no delete option. Restarting did not remove it.

Re: Can’t delete Dropbox folder from pc

Cat88
New member | Level 2
After looking at a few other forums I found out that even after uninstalling Dropbox it leaves remnants in your system. To remove the remaining useless folder in the nav panel you have to hit Windows +R, then enter “regedit”. Next navigate to HKEY_Current_User\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop and in the Desktop folder there’s another named NameSpace. In there was a file with a long name that the info panel showed was a Dropbox file. Delete that and it removes the leftover from the nav panel.

View solution in original post

Re: Can’t delete Dropbox folder from pc

denif
Explorer | Level 4

Thank you so much!  this solved the issue for me, I spent WAY too much time on this today!

Re: Can’t delete Dropbox folder from pc

jebs44
Explorer | Level 3

When I navigate to Explorer in Regedit as per your instruction there is no Desktop folder

 

Re: Can’t delete Dropbox folder from pc

kleanrite
New member | Level 2
how do i know which folder with long names in NameSpace shall i delete and related with dropbox?

Re: Can’t delete Dropbox folder from pc

Walter
Dropboxer

Hi @kleanrite; thanks for joining our Community!

 

I'm not sure what you're trying to accomplish; could you elaborate on your query so I can advise further? 

 

Thanks a bunch! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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