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Can't get video to play. When opening in Vimeo I get this message: Oops... something went wrong Oh n

Can't get video to play. When opening in Vimeo I get this message: Oops... something went wrong Oh n

Randal1952
New member | Level 2

Can't get video to play When I choose Vimeo I get this message: 

Oops... something went wrong
Oh no, it looks like we failed to load your file. Please return to Dropbox and try once more. Continually.
1 Reply 1

Re: Can't get video to play. When opening in Vimeo I get this message: Oops... something went wro...

Megan
Dropboxer
Hey @Randal1952, I hope you're having a great Monday so far!

Can you let me know the steps you take when trying to open the file? Do you preview it through Dropbox or Vimeo? 

If you also wish to share a screenshot with me, you're more than welcome to, so I can see more of the error (just make sure your personal info is not shown anywhere on it)

Keep me updated on this!

Megan
Community Moderator @ Dropbox
dropbox.com/support


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