cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Back again with another edition of 'How we use Dropbox', so find out how Emma uses to-do lists to get it all done here!

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't give edit access

Can't give edit access

Amos C.
New member | Level 1

I'm trying to give someone edit access to a shared folder, but after sharing the folder, it shows as view only for him despite choosing edit when I add him.  When I log into dropbox and go to change his rights, the drop down box doesn't give me the choice of edit.  Does anyone know why I'm having this issue with just one person?

6 Replies 6

Re: Can't give edit access

Mads Daniel K.
New member | Level 1

I'am having the same problem - One user that i can't grand edit rights 😕

Any way fixing this issue?

Re: Can't give edit access

ianhindmarsh
New member | Level 2

Did anyone provide a solution to this problem at all please?

 

Re: Can't give edit access

delana1
New member | Level 2

I am having the same problem.  The dropdown only offers VIEW and not any other access.  

 

Re: Can't give edit access

kimberly5
New member | Level 2
Has anybody gotten an answer to this question yet? I'm in the same situation and cannot do my job without it getting fixed. If not: Dropbox, will you PLEASE let us know how we can solve this problem, ASAP? It's really frustrating to not be able to do my job properly, and even more frustrating that I cannot find an answer to my problem or talk to someone live who can help.

Re: Can't give edit access

Mark
Super User II
Has anybody actually formally told Dropbox its an issue? Remember this is MAINLY a user supported forum?

http://bit.ly/cm-support to log a ticket and http://dropbox.zendesk.com to track.

In terms of the actual error. Have you tried removing all access and then redoing it? Have you also made sure the recipient has enough quota within their account to accept it?

 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: Can't give edit access

Jane
Dropboxer

Hey @kimberly5

 

Thanks for getting in touch on the Dropbox Community!

 

I can see that this issue was resolved after contacting our team, as per @Mark's advice. 

Would you mind taking a minute of your time to fill out a survey sharing your experience using the Dropbox Community? You can access it here: http://bit.ly/2lNKIxT. 

 

[This thread is now closed. If you experience further issues, feel free to open a new one. ]

Warm regards,
JaneA

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Poll
We love to learn from the educators who use Dropbox. Whether you teach kids, teens, adults or a combination of all three, we want to know what apps and integrations you use with Dropbox to help with teaching. Which of the ones below is your favorite, or most used tool?
Who's talking

Top contributors to this post

  • User avatar
    Jane Dropboxer
  • User avatar
    Mark Super User II
  • User avatar
    kimberly5 New member | Level 2
  • User avatar
    delana1 New member | Level 2
  • User avatar
    ianhindmarsh New member | Level 2
What do Dropbox user levels mean?
Need more support?