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Can't give edit access

New member | Level 1
New member | Level 1

I'm trying to give someone edit access to a shared folder, but after sharing the folder, it shows as view only for him despite choosing edit when I add him.  When I log into dropbox and go to change his rights, the drop down box doesn't give me the choice of edit.  Does anyone know why I'm having this issue with just one person?

6 Replies 6
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Re: Can't give edit access

New member | Level 1
New member | Level 1

I'am having the same problem - One user that i can't grand edit rights :/

Any way fixing this issue?

Highlighted

Re: Can't give edit access

New member | Level 2
New member | Level 2

Did anyone provide a solution to this problem at all please?

 

Highlighted

Re: Can't give edit access

New member | Level 2
New member | Level 2

I am having the same problem.  The dropdown only offers VIEW and not any other access.  

 

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Re: Can't give edit access

New member | Level 2
New member | Level 2
Has anybody gotten an answer to this question yet? I'm in the same situation and cannot do my job without it getting fixed. If not: Dropbox, will you PLEASE let us know how we can solve this problem, ASAP? It's really frustrating to not be able to do my job properly, and even more frustrating that I cannot find an answer to my problem or talk to someone live who can help.
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Re: Can't give edit access

Super User II
Super User II
Has anybody actually formally told Dropbox its an issue? Remember this is MAINLY a user supported forum?

http://bit.ly/cm-support to log a ticket and http://dropbox.zendesk.com to track.

In terms of the actual error. Have you tried removing all access and then redoing it? Have you also made sure the recipient has enough quota within their account to accept it?

 


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Re: Can't give edit access

Dropboxer
Dropboxer

Hey @kimberly5

 

Thanks for getting in touch on the Dropbox Community!

 

I can see that this issue was resolved after contacting our team, as per @Mark's advice. 

Would you mind taking a minute of your time to fill out a survey sharing your experience using the Dropbox Community? You can access it here: http://bit.ly/2lNKIxT. 

 

[This thread is now closed. If you experience further issues, feel free to open a new one. ]

Warm regards,
JaneA

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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