Can't install app because the folder is internet-shared?

[Hsin-Yu]

Dear all,

Greetings from Taiwan! I recently noticed that I couldn't launch my dropbox app; ergo, I uninstall the old one and subsequently downloaded a new one. 

However, when I launch the installed file, use the password to enable it, suddenly, a warning message shows up. I'm not sure how to describe it because the message is written in Mandarin, but I roughly translate it as follow:  "We can't enable the app because your folder is shared by internet drive." 

I honestly have no idea what the hell it is. I've confirmed that the folder I suppose to use is in my macintosh HD, unlike iCloud that is connected to the internet.   

If this would be helpful to you, I attach the .txt regarding the warning message.

Please help me get through this, thank you all in advance!

Warmly,

Hsin-Yu

------

bn.BUILD_KEY: Dropbox

bn.VERSION: 118.4.460

bn.constants.WINDOWS_SHELL_EXT_VERSION: 47

bn.is_frozen: True

machine_id: 311b3579-ffc7-5179-baaa-7197e4a2d77e

pid: 23321

ppid: 1

uid: 502

user_info: pwd.struct_passwd(pw_name='Hsin-Yu', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='Hsin-Yu', pw_dir='/Users/Hsin-Yu', pw_shell='/bin/zsh')

effective_user_info: pwd.struct_passwd(pw_name='Hsin-Yu', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='Hsin-Yu', pw_dir='/Users/Hsin-Yu', pw_shell='/bin/zsh')

euid: 502

gid: 20

egid: 20

group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])

effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])

DYLD_LIBRARY_PATH: None

cwd: '/'

     real_path='/'

            mode=0o40755 uid=0 gid=0

     parent mode=0o40755 uid=0 gid=0

HOME: '/Users/Hsin-Yu'

appdata: '/Users/hsinyu/.dropbox/instance1'

         real_path='/Users/hsinyu/.dropbox/instance1'

                not found

         parent not found

dropbox_path: '/Users/hsinyu/Dropbox'

              real_path='/Users/hsinyu/Dropbox'

                    not found

              parent not found

sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'

                real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'

                      mode=0o100755 uid=502 gid=20

                parent mode=0o40755 uid=502 gid=20

trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'

                real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'

                      not found

                parent not found

tempdir: '/var/folders/z6/q3n16g2n075bt3vskd_y68_h0000gp/T'

         real_path='/private/var/folders/z6/q3n16g2n075bt3vskd_y68_h0000gp/T'

                mode=0o40700 uid=502 gid=20

         parent mode=0o40755 uid=502 gid=20

Traceback (most recent call last):

  File "dropbox/client/main.pyc", line 1246, in safe_makedirs

  File "os.pyc", line 213, in makedirs

  File "os.pyc", line 213, in makedirs

  File "os.pyc", line 223, in makedirs

PermissionError: [Errno 13] Permission denied: '/Users/hsinyu'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):

  File "dropbox/client/main.pyc", line 7698, in main_startup

  File "dropbox/client/main.pyc", line 2898, in initialize

  File "dropbox/client/main.pyc", line 1673, in startup_low

  File "dropbox/client/main.pyc", line 1273, in safe_makedirs

  File "os.pyc", line 213, in makedirs

  File "os.pyc", line 213, in makedirs

  File "os.pyc", line 223, in makedirs

PermissionError: [Errno 13] Permission denied: '/Users/hsinyu'

[Walter]

Hey there @Hsin-Yu; welcome to our Community!

Can you please perform an advanced reinstall and let me know how it goes? 

Thanks so much!

[Hsin-Yu]

Dear Walter,

Thank you for being so empathic!

However, I somehow solved my problem on my own before you replied to me-- I even don't know what I have done actually!  

As the re-install website mentioned, I just restarted my MacBook and tried to click the app again. Without a doubt, I failed again-- the same message popped out. Then, I gazed at the warning message and can't help thinking: what if I delete the folder it mentioned and create a brand new folder with the original name? (The original folder it refers to is .dropbox,  which is concealed in the system, and I just delete it and rebuilt a folder named dropbox) 

Needless to say, I really conducted what I thought, and surprisingly, it worked! This is all I know, and I still have no idea about the pattern or theory within my operation.

All in all, I hope this would be helpful for you...

Warm regards,

Hsin-Yu