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Can't install dropbox app

Can't install dropbox app

WatfordVic
New member | Level 2

I previously had dropbox installed on a windows  10 laptop. It was not syching, so i removed DB, to reinstall. However, the app won't install, 

I have downloaded the dropbox installer, click open, and then get a box stating, waiting to download dropbox. 

This then runs and runs and runs. It never actually downloads or gets further than this point 

Can anyone help, 

 

thank you

1 Accepted Solution

Accepted Solutions

Re: Can't install dropbox app

Daphne
Dropboxer

Hello @WatfordVic, I hope you're well today!

 

If you haven't already, please try using the offline installer from here to see if that does the trick.

 

If this installer still gives you the same issue, or you run into any error messages, please send me a screenshot of what you see when you get stuck.

 

Let me know if this helps!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

3 Replies 3

Re: Can't install dropbox app

Daphne
Dropboxer

Hello @WatfordVic, I hope you're well today!

 

If you haven't already, please try using the offline installer from here to see if that does the trick.

 

If this installer still gives you the same issue, or you run into any error messages, please send me a screenshot of what you see when you get stuck.

 

Let me know if this helps!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Can't install dropbox app

WatfordVic
New member | Level 2

HI Daphne, 

 

Thanks so much, that's installed now! Great help

Re: Can't install dropbox app

Daphne
Dropboxer

I'm happy to hear that @WatfordVic!

 

I'm just a post away if there's anything else you need. 😁

 

Hope you have a great rest of your week!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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