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Can't login to Dropbox

Can't login to Dropbox

Drflash55
New member | Level 2

Whenever I try to start up Dropbox, the program shows the screen where it says to login, but the text fields never appear and it freezes unexpectedly.

I have no idea how to fix this, so any help would be appreciated.

Here's what Windows 7 logged from the error:

  Problem Event Name:	AppHangB1
  Application Name:	Dropbox.exe
  Application Version:	17.4.33.0
  Application Timestamp: 5848af72
  Hang Signature: 46e6
  Hang Type: 0
  OS Version: 6.1.7600.2.0.0.256.1
  Locale ID: 4105
  Additional Hang Signature 1: 46e68c3b05a46b29210485a2c1553e25
  Additional Hang Signature 2: 8a0b
  Additional Hang Signature 3: 8a0b96a713f9c28c6d98ef9d1c849d9d
  Additional Hang Signature 4: 46e6
  Additional Hang Signature 5: 46e68c3b05a46b29210485a2c1553e25
  Additional Hang Signature 6: 8a0b
  Additional Hang Signature 7: 8a0b96a713f9c28c6d98ef9d1c849d9d
6 Replies 6

Re: Can't login to Dropbox

Rich
Super User II

Uninstall and reinstall with the latest version.

 

Re: Can't login to Dropbox

krishnateja128
New member | Level 2

I have the same issue. I tried uninstalling and reinstalling many times. I disabled Norton Antivirus on my computer as well. Windows firewall was turned off too, yet the problem persists. The description of the problem is similar to the one above.

 

 

Description:
  A problem caused this program to stop interacting with Windows.

Problem signature:
  Problem Event Name:	AppHangB1
  Application Name:	Dropbox.exe
  Application Version:	17.4.34.0
  Application Timestamp:	5848af72
  Hang Signature:	87b6
  Hang Type:	0
  OS Version:	6.1.7601.2.1.0.256.48
  Locale ID:	1033
  Additional Hang Signature 1:	87b61f99a4a4f541c38b3036068e44e0
  Additional Hang Signature 2:	e584
  Additional Hang Signature 3:	e584911a73f0c5c5a7463a43034df10d
  Additional Hang Signature 4:	87b6
  Additional Hang Signature 5:	87b61f99a4a4f541c38b3036068e44e0
  Additional Hang Signature 6:	e584
  Additional Hang Signature 7:	e584911a73f0c5c5a7463a43034df10d

 

Re: Can't login to Dropbox

ekandeel
New member | Level 2
me too same error

Re: Can't login to Dropbox

DroppedBox
New member | Level 2
Spoiler
Same problem here.   Using Windows 7.   Dropbox dialog appears but there is no text inside (no way to login).    If users can't login, Dropbox has no value.   You're losing customers here.    You might want to deal with this.  

Re: Can't login to Dropbox

DroppedBox
New member | Level 2

 

Spoiler
Same problem here.   Using Windows 7.   Dropbox dialog appears but there is no text inside (no way to login).    If users can't login, Dropbox has no value.   You're losing customers here.    You might want to deal with this.  

 

Re: Can't login to Dropbox

ekandeel
New member | Level 2
Dropbox dialog appears but there is no text inside (no way to login).
Who's talking

Top contributors to this post

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    ekandeel New member | Level 2
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    DroppedBox New member | Level 2
  • User avatar
    krishnateja128 New member | Level 2
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