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Can't open Dropbox web files in Microsoft apps

New member | Level 2
New member | Level 2

i can't open any microsoft files because the microsoft app show me a message who tells me "word can't open the file because the user don't have the privilage of acces" and i have the property of all the items in that file. i have dropbox mac book app already installed.

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Re: Can't open Dropbox web files in Microsoft apps

Dropboxer
Dropboxer

Sorry to hear about this Luis; could you post a screenshot of the exact error message so we can get a better understanding of the matter at hand? 

While you're at it, can you also tell me what the desktop app is reporting at the moment? 

Thanks!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

1 Reply 1
Highlighted

Re: Can't open Dropbox web files in Microsoft apps

Dropboxer
Dropboxer

Sorry to hear about this Luis; could you post a screenshot of the exact error message so we can get a better understanding of the matter at hand? 

While you're at it, can you also tell me what the desktop app is reporting at the moment? 

Thanks!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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