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Can't open msg files from iPhone

Can't open msg files from iPhone

roba1702
Helpful | Level 5
 

 .msg documents can not be read via Dropbox from Iphone,. If I send the .msg document by email, my iphone can read it. Dropbox should be able to recognize the .msg files and redirect them to the Mail application.

Someone knows an Apps cant read .msg?

8 Replies 8

Re: Can't open msg files from iPhone

Walter
Dropboxer

Hey there @roba1702, how are you today?

From what I understand you're having an issue with (pre)viewing your .msg files on your iPhone and through our mobile app as we don't actually support this type of files

Could you post a screenshot of the problem as well just to make sure we're on the same page and investigate further? 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Can't open msg files from iPhone

roba1702
Helpful | Level 5

Message from Dropbox when i try to open .msg filesError.jpg

Re: Can't open msg files from iPhone

Walter
Dropboxer

Thanks for the screenshot @roba1702  - much appreciated!

As this is not a file type we currently support for previewing I wanted to thank you for reaching out to us with this feature request; the ability to preview .msg files through our mobile app that is

As we're always looking for ways to make the Dropbox experience better, I will make sure to pass your feedback along to our dev team.

If there's anything else I can help with in the meantime, please let me know.


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: Can't open msg files from iPhone

RaySam
New member | Level 2

I am having the same problem....can't view msg files. Is the Dropbox team making any progress on this issue?

thanks. 
Ray S. 

Re: Can't open msg files from iPhone

Rich
Super User II

@RaySam wrote:

Is the Dropbox team making any progress on this issue?


Dropbox doesn't discuss ETAs or even what features they may be working on. I'd suggest you post a request, or look for an existing one, in the Share an idea section of the forums.

Re: Can't open msg files from iPhone

roba1702
Helpful | Level 5

I alredy post a request on that point. they answer me "

As this is not a file type we currently support for previewing I wanted to thank you for reaching out to us with this feature request; the ability to preview .msg files through our mobile app that is

As we're always looking for ways to make the Dropbox experience better, I will make sure to pass your feedback along to our dev team."

Good evening.

Re: Can't open msg files from iPhone

SorenDK
New member | Level 2

How can this very simple and needed functionality, not be solved by now. 

Do you need your customers to leave you? Get IT DONE, NOW!!!!!!

Re: Can't open msg files from iPhone

Rich
Super User II

There are plenty of apps in the App Store that are capable of opening .msg files. Install one, then you can open those files from Dropbox. You simply can't preview them in the Dropbox app, and that is not likely to change. Dropbox isn't capable of viewing every file format that exists (nor should it be).

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