Can't read .txt file with HTML Viewer on New phone

[Jfossy]

Since upgrading to my new phone, Moto G4 Plus running Android 6.0.1, I cannot open a .txt file from my Dropbox using the built in HTML Viewer.  My previous phone was running Lollipop.

https://www.dropbox.com/s/ezap5v0cos0wau8/Screenshot_20170212-090528.png?dl=0

I can open them with other apps from Dropbox including the Dropbox Text Editor or the App Docs, but for my purposes, the HTML viewer is perfect for my what I need.  The Dropbox Text Editor double spaces everything and Docs converts it and then saves in Google Drive.  I guess I can look for another app, but I would prefer not too.

[Rich]

You'll need to contact support for the viewer app that you're using. Dropbox has no control over that, and just uses the viewers that are built-in to your phone. The fact that other applications can open the file shows that it's not a Dropbox issue.

[Jfossy]

As far as I know the developer of the "HTML Viewer" IS Dropbox.  There response was to go here, to the forums.

This is the app I'm talking about:  https://www.dropbox.com/s/69dc601ysiwptcs/Screenshot_20170213-113123.png?dl=0

I have NO app on my phone that says HTML VIEWER.  I do have an app with that same icon and it is called "NativeDropBoxAgent".  It is the only app with that icon.

https://www.dropbox.com/s/mffa1cs9to1z29k/Screenshot_20170213-113257.png?dl=0

[Rich]

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Jfossy wrote:

As far as I know the developer of the "HTML Viewer" IS Dropbox.

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Dropbox has no viewers. It uses the viewers that are built-in to your device's operating system.

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This is the app I'm talking about:  https://www.dropbox.com/s/69dc601ysiwptcs/Screenshot_20170213-113123.png?dl=0

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The icon shown is the standard Android icon. That indicates that it's the HTML viewer built-in to your device's operating system. It's nothing to do with Dropbox.

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I have NO app on my phone that says HTML VIEWER.  I do have an app with that same icon and it is called "NativeDropBoxAgent".  It is the only app with that icon.

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Again, that has the standard Android icon. It's a process built-in to Android, and not the actual Dropbox software. That's a process developed by the device manufacture to bring additional Dropbox support into the OS. It also has nothing to do with the actual Dropbox app.

[Jfossy]

So what do you use to view .txt files?

[Rich]

The viewer that's built-in to my device's operating system.

[Jfossy]

And are yiu udkng tbe Marshmallow os on yiur phkne?

[Rich]

No. I use an iPhone.

[Jfossy]

So how do I get in contact with another Marshmallow user?
I never had this problem until this version of the OS.

[Rich]

Try asking on an Android-specific support forum.