Dropbox installs & integrations
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Hey there @Roth, let's see what we can find.
Many processes on your machine look at files that you may not have manually opened and, in order to fulfill these requests, Dropbox syncs the files.
If there are apps that constantly do this (such as backup services, antivirus, and other third party apps that monitor files), your files may go back to local, just as you described.
For this reason, try temporarily quitting or disabling apps until you see that the issue is resolved. The last app that you closed when the issue no longer occurred may be the one performing this action.
Let me know how it goes!
I am having the exact same problem. I have tried multiple times to switch a file and folder from local to online only. And it will just switch back. I have tried removing the files from the drop box folder then reuploading them in folder already designated to be online only, and again the file is local. I'm almost completely out of space on my hard drive and have no idea what to do. I need help resolving this.
@galatea52 Thank you so much!! YOU solved the problem for me. I really appreciate you posting that. I never would have guessed it - why show the option and make it look like the user can act upon it when they can't? That UX needs an update.
I'm not even seeing Smart Sync in my preferences. I did try the "online only" option a few months ago, and created a folder, added a file to it as a test, set it to "online only" and it reverted to "local" almost immediately. Soon after, I couldn't see the "online only" option any longer, and still can't. I just had a look at my preferences as suggested above, and there's no sign of it.
EDIT: I was looking in my preferences online when I wrote the above; in my local file manager I can right-click and select "online only", so have tried a few folders and will check again tomorrow to see if they've reverted again this time round.
Had the same problem. Dropbox seems to want to download it all, only when complete the local/online options will work. But as my dropbox contains more files than my hard drive has space, this is not an option. Tried a couple of things, this workaround worked:
- First, in preferences, select "Save hard drive space automatically". I put it to online-only, for new files.
- In preferences, go to the selective sync options and DESELECT all the folders. Click Apply.
- Wait untill all the folders from dropbox are gone from your local drive.
- Go back to the selective sync options and select all the folders you want visible on your computer. They will then be added online-only.
...and then you can right-click on the folders to mark a few of them Local!
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