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Can you help me put my Dropbox folder in order?

New member | Level 1
New member | Level 1

Ihave 2 folders on my Dropbox out of order. The folder that has the word Duncan in it's name needs to be below thefolder named work for pam bilton since someone changed the order of those 2 files and the person at the Microsoft disabilitydidn't know how to change them back. Also my pass word is the word [removed by moderator] so please make sure that my pass word is how I had it. I can't fix things on my own due to total visual los.I don't appreciate someone messingup the order of my folders so please insure that this doesn't happen ever again! Also do notmess up the order of the rest of my Dropbox folders in anyway!Thank you!    s   

1 Accepted Solution

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Re: Dropbox folder

Super User II
Super User II

I'm sorry, Pam, but no one here can help you. You will need to contact Support for any help with your account. Also note that Dropbox cannot change the sort order of your folders, nor can it change your password.

You can contact support by visiting the link posted below. From the choices, select Account, and then select Get help with other issue. Fill in the form and submit it.

https://www.dropbox.com/support

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5 Replies 5
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Re: Dropbox folder

Super User II
Super User II

Pam, sorry, but this isnt a Dropbox issue - the ordering of folders etc. is all controlled by the Operating system itself (e.g. Microsoft Windows). It is Windows that decides how the order displays. 

It also isnt possible for anybody to change your password other than you. Certainly nobody from support or here (which is a user supported forum) can do it.


 


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Highlighted

Re: Dropbox folder

Super User II
Super User II

I'm sorry, Pam, but no one here can help you. You will need to contact Support for any help with your account. Also note that Dropbox cannot change the sort order of your folders, nor can it change your password.

You can contact support by visiting the link posted below. From the choices, select Account, and then select Get help with other issue. Fill in the form and submit it.

https://www.dropbox.com/support

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Re: Dropbox folder

New member | Level 2
New member | Level 2

My first day with dropbox....I have 300 designs that I want to put into one folder to share.  How do I get the designs into the folder?

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Re: Dropbox folder

Super User II
Super User II

Shari - please do not hijack other threads. 

Please start your own or find a relevant one.


 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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Re: Dropbox folder

New member | Level 2
New member | Level 2

sorry I didn't know I was doing anything wrong.  I will take my smacked face and try again.

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