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Cannot expand to see entire file names/ locations when uploading files on the web

Cannot expand to see entire file names/ locations when uploading files on the web

Bek-R
Helpful | Level 5

There seems to be no option to expand boxes or files to see the entire name/ location of a file with a long name. I’ve encountered this a few times on dropbox now in a few ways and it is frustrating.

The most recent being at work where I had to upload thousands of files from a freelance designers' iMac, who had very poor workflow resulting in hundreds of files with almost identical - and long - names. Sigh. At the completion of the uploads, scrolling through the upload log box to check all the errors was where I got stuck.

So, as you can imagine, a lot of time has been spent trying to track down and figure out where/ what file is missing. Tedious to say the least. I am on a late 2013 27" iMac, using Chrome as my browser (Safari doesn't support folder uploads) and also have the dropbox app on my desktop which I use as much as is possible.

Guessing this is more like feedback to be considered in the next update, rather then a problem to fix... but if anyone does happen to know if there's a way around this or if I'm missing something, I would greatly appreciate some help? 

It won't allow me to insert a screenshot here either so am hoping I've made sense in my description

Cheers

47 Replies 47

Re: Cannot expand to see entire file names/ locations

Zed
Dropboxer

Hello @Bek-R,

Thank you for your extensive explanation on this, we really appreciate it. 

A screenshot of the issue you are experiencing would help, you can upload one by going to the "Photos" button while editing your post here and then "Upload" to upload a screenshot of this (removing personal information).

Once again your feedback is very much appreciated and I'm passing it on to our Developers.

Thank you!




Zed
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Cannot expand to see entire file names/ locations

Bek-R
Helpful | Level 5

Hi Zed

Thanks for your reply

Uploading the screenshot worked this time - the only way it worked was to upload it as my profile picture first:


Dropbox Upload_02.png

Re: Cannot expand to see entire file names/ locations

Zed
Dropboxer

Hey @Bek-R,

 

Thanks for the clarification and for providing a screenshot.

 

We are always looking for user input regarding the features on our website. I will make sure your comments are passed along to our development team.

Thank you for your feedback, we really appreaciate it.




Zed
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Re: Cannot expand to see entire file names/ locations

rdolmat
Helpful | Level 6

Yeah. It's absolute crap. It's 2017 and you'd think they'd figure this out by now, the fact that Dropbox is a file service and having the ability to see more than 8 characters of a file name on the web and mobile devices would be something they cared about. Doesn't matter if you pay $150/month for the business account either. 

Re: Cannot expand to see entire file names/ locations

Bek-R
Helpful | Level 5

Hah! And here I was thinking I definitely must be going mad... surely I'm wrong somehow.

After uploading thousands of files with around 680 errors,

I had to go through folder by folder, comparing each file to the original to check if any were missing...

 

And on that day, I poked my left eye out with a fork to take the pain away.

Re: Cannot expand to see entire file names/ locations

WayneR
New member | Level 2

This is a ridiculous flaw in  using DropBox. I hope they fix this soon some apps have the full name of the file visible when you mouse over it.

Re: Cannot expand to see entire file names/ locations

Jane
Dropboxer

Hey WayneR

Thanks for getting in touch with this feedback. 

It 'll be a pleasure to pass this on to the developers' team, so as to take that into consideration for future improvements. Much appreciated, and please let me know if there's anything else I can help you with in your reply!

Kind regards, 

JaneA

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
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Re: Cannot expand to see entire file names/ locations

Steven B.31
Helpful | Level 5
This would be encouraging if it wasn't the same answer we've heard for 3 years.

Re: Cannot expand to see entire file names/ locations

rdolmat
Helpful | Level 6

We've just decided to go full custom Synology server. 18T of storage, one-time payment. Done.

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