Hi there @Sliu73, thanks for checking in.
Out of curiosity, are you still able to find and access the files in question through your mobile app?
Keep us posted!
I hope this helps to clarify matters.
I'm assuming that the answer is yes @Tech-NICE.
That said, you may want to try exporting those files to the 3rd party apps you mentioned.
You could also check the App Center to see if any of those are listed there so you can connect them to your account.
I know this is not much, but I hope this helps.
On my laptop I stored a few dozen folders of mp3s in a dropbox folder, and on my phone (pixel 4a, android 12, but I think this problem started in 11) I selected "make available offline" for that whole group. The files and folders all downloaded, I can see this in the dropbox app (select Offline in the hamburger menu in the upper left), but they are somewhere hidden and not available to other android apps. I have tried several file managers, including google's files app, and several music players, and they are just not anywhere those apps can see. Dropbox failed to make them available offline, a clear and obvious bug. Please fix it. What is the point of "make available offline" and all that downloading, if the files are unavailable to most apps? Many seem to be complaining about this, no solutions have emerged. Dropbox, we need a solution.
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