I recently got a samsung galaxy tablet with Windows for ARM on it. It installed in S-mode, and I promptly went onto the MS store to take it out.
Anyway, the issue I'm getting is that the installer claims that Dropbox Desktop is incompatible because I am in S-mode, so I need to download the app.
This isn't doable for me, I require having a synced folder rather than an on-demand app.
I thought that maybe it's because this is Windows for ARM and the x86 emulation simply isn't supported, but I tried a version of dropbox before the S-mode app came out and that worked. The only issue with that of course is the 'Please update your dropbox app to use it'
Any help would be appreciated, thanks.
Hey there @Catto - sorry to hear about this.
As this Help Center article (https://help.dropbox.com/installs-integrations/desktop/s-mode) mentions, if your device is running Windows 10 in S mode and you’d like it to actively store your files and folders on your device, you can use Windows 10 instead by switching off S mode on your device and then downloading the Dropbox app for Windows 10.
Let me know if you stumble upon any issues!
Hi sorry, it really just feels like the question wasn't read.
As I said, I have taken it out of S-mode, which you can see in the first screenshot (Listed as home, not Home S) and I've managed to successfully install other downloaded software without issue such as Discord and Teamviewer.
Thanks for the swift response @Catto - I appreciate it.
Since this didn't work for you, I just sent you a brief message to your Dropbox associated email address so we can have a further look into this with all of my tools available.
Whenever you get the chance, please take a look at your inbox and we'll take it from there.
Hello and welcome aboard @RobertoHanshi!
Could you clarify if you're trying to install our desktop application on a light computer which uses an ARM processor?
You can check if a device is running Windows 10 on ARM in the System Information for your computer:
For more information, you can take a look at the following Help Center article:
I hope this helps and please keep me posted Roberto!
This is by far the craziest thing, I have a brand new surface pro x and cant use the familiar desktop program I have always been using becuase of the procesor? Crazy!
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