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Cannot ope Dropbox App on Mac

Cannot ope Dropbox App on Mac

New member | Level 2

Hi, I cannot ope the Dropbox App on my iMac. I used the Migration Assistent to transfer all my data to this new (second hand) iMav.

This is the script I get when I open the fault message. Anybody an idea? Looks like there is confusion about User/Robert and User/Robert 1. Only User/Robert 1 exists on the new iMac.

 

bn.BUILD_KEY: Dropbox
bn.VERSION: 109.4.517
bn.constants.WINDOWS_SHELL_EXT_VERSION: 46
bn.is_frozen: True
machine_id: 2aace23e-8712-51bc-8a0f-3c076cec1d9d
pid: 20985
ppid: 1
uid: 502
user_info: pwd.struct_passwd(pw_name='RobertiMac', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='Robert van Dortmond', pw_dir='/Users/Robert 1', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='RobertiMac', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='Robert van Dortmond', pw_dir='/Users/Robert 1', pw_shell='/bin/bash')
euid: 502
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/Robert 1'
appdata: '/Users/Robert 1/.dropbox/instance1'
real_path='/Users/Robert 1/.dropbox/instance1'
mode=0o40700 uid=502 gid=20
parent mode=0o40700 uid=502 gid=20
dropbox_path: '/Users/Robert/Dropbox'
real_path='/Users/Robert/Dropbox'
not found
parent not found
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=502 gid=20
parent mode=0o40755 uid=502 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/xw/ymlkr_bs72dd5r5v2c6z11b00000gp/T'
real_path='/private/var/folders/xw/ymlkr_bs72dd5r5v2c6z11b00000gp/T'
mode=0o40700 uid=502 gid=20
parent mode=0o40755 uid=502 gid=20
Traceback (most recent call last):
File "dropbox/client/main.pyc", line 1263, in safe_makedirs
File "os.pyc", line 213, in makedirs
File "os.pyc", line 223, in makedirs
PermissionError: [Errno 13] Permission denied: '/Users/Robert'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "dropbox/client/main.pyc", line 801, in wrapper
File "dropbox/client/main.pyc", line 6522, in finish_dropbox_boot
File "dropbox/client/main.pyc", line 6738, in on_fresh_link
File "dropbox/client/main.pyc", line 6774, in create_dropbox_folder
File "dropbox/client/main.pyc", line 1290, in safe_makedirs
File "os.pyc", line 213, in makedirs
File "os.pyc", line 223, in makedirs
PermissionError: [Errno 13] Permission denied: '/Users/Robert'

1 Accepted Solution

Accepted Solutions

Re: Cannot ope Dropbox App on Mac

Super Collaborator | Level 20

@ROBERTVANDORTMOND wrote:

... I used the Migration Assistent to transfer all my data to this new (second hand) iMav.

... Looks like there is confusion about User/Robert and User/Robert 1. Only User/Robert 1 exists on the new iMac.

Hi @ROBERTVANDORTMOND,

🙂 Exactly! You are right. You have made similar error like here. Try the fix described there. 😉

Hope this helps.

View solution in original post

2 Replies 2

Re: Cannot ope Dropbox App on Mac

Super Collaborator | Level 20

@ROBERTVANDORTMOND wrote:

... I used the Migration Assistent to transfer all my data to this new (second hand) iMav.

... Looks like there is confusion about User/Robert and User/Robert 1. Only User/Robert 1 exists on the new iMac.

Hi @ROBERTVANDORTMOND,

🙂 Exactly! You are right. You have made similar error like here. Try the fix described there. 😉

Hope this helps.

View solution in original post

Re: Cannot ope Dropbox App on Mac

New member | Level 2

Thank you very much, this solved the problem....

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