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Although the icon in my task tray says Dropbox is up to date, and I have my dropbox folder in files on my laptop, when I try to sign into dropbox.com I get error message 500
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Sorry to hear about this Ros, could you try clearing your browser's cache, an incognito window and/or another browser and let me know if you're still getting the same error?
Thanks!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Sorry to hear about this Ros, could you try clearing your browser's cache, an incognito window and/or another browser and let me know if you're still getting the same error?
Thanks!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Thanks, that's sorted it.
Only a week since it was last emptied! How quickly the cache fills up when working!
Ros
Glad to hear that did the trick Ros - all's well that ends well!
Should you stumble upon an issue or a slight hiccup like this again in the future, don't hesitate to let us know; we're always a post away
Have a lovely weekend!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
I'm having the same problem, I'm getting an "Error (500)" when I go to dropbox.com/home. I tried clearing the cache, logging on in an incognito window, using a different browser (it happens on both Chrome and Firefox), and using a different computer. All I can sometimes get to a blank, white screen, but nothing else. Any tips on how to proceed?
Thanks.
Sorry to hear about this @adietz - could you restart your devices and give it another try please?
I'm only suggesting this because we had a small, partial outage a little while ago but things should be back to normal as our status page reports:
Let me know what you find!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
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Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
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