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Cannot open dropbox in Mac OSX Yosemite

Cannot open dropbox in Mac OSX Yosemite

Allan Singleton
New member | Level 2

I have a 15" Macbook Pro (retina) using Yosemite. I installed Dropbox and when I clicked on the icon in my toolbar nothing happened!

12 Replies 12

Re: Cannot open dropbox in Mac OSX Yosemite

Ed
Dropboxer

Hi there,

Sorry the for the delay - are you still having issues?




Ed G
Community Manager @ Dropbox
https://dropbox.com/support


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Re: Cannot open dropbox in Mac OSX Yosemite

Fiona A.3
New member | Level 1

I cannot open dropbox from icon on my iMac, but I can on my iPad. 

Re: Cannot open dropbox in Mac OSX Yosemite

Lawrence T.4
New member | Level 1

same issue as Fiona A

Re: Cannot open dropbox in Mac OSX Yosemite

Emmanuelle C.1
New member | Level 1

Hello, I have the same issue.  Has there not been an answer to this since the February query by Allan?  Dropbox installs correctly and can be found on the launch pad screen, but cannot double click to open nor right click for any kind of options.  When double clicked it acts like it'll open and then just shows you dropbox online.  Please help.  Thanks!

Re: Cannot open dropbox in Mac OSX Yosemite

Robert S.
Experienced Collaborator | Level 11

Take a quick look up in your menu bar near the clock, do you see a Dropbox icon there?

 

Re: Cannot open dropbox in Mac OSX Yosemite

Emmanuelle C.1
New member | Level 1

Yes

 

Re: Cannot open dropbox in Mac OSX Yosemite

Emmanuelle C.1
New member | Level 1

Is that where I need to access it instead of via the Launch Pad?

 

Re: Cannot open dropbox in Mac OSX Yosemite

Lawrence T.4
New member | Level 1

There is an icon by the clock opens but doesn't  help opening the programme. 

Re: Cannot open dropbox in Mac OSX Yosemite

Robert S.
Experienced Collaborator | Level 11

If you can see the Dropbox desktop client icon in your menu bar, then Dropbox is installed and running.

What is the Dropbox desktop application (client)?

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Top contributors to this post

  • User avatar
    Frederick P.3 New member | Level 1
  • User avatar
    Robert S. Experienced Collaborator | Level 11
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    Lawrence T.4 New member | Level 1
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