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Cant right click on anything in dropbox folder if app is open

Cant right click on anything in dropbox folder if app is open

Jotaeme_Isola
Explorer | Level 3

I Cant right click on anything in dropbox folder if app is open. the right click menu goes away after 1 second if the app is open. is drivin me crazy. Cant right click ANYTHING!

1 Accepted Solution

Accepted Solutions

Re: Cant right click on anything in dropbox folder if app is open

Lusil
Dropboxer
Could you try following these steps, and see if they do the trick?

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

10 Replies 10

Re: Cant right click on anything in dropbox folder if app is open

Lusil
Dropboxer
Hello @Jotaeme_Isola, let's see what we can do here. 

Are you having trouble right-clicking on items when you're using the desktop app or your local Finder/File Explorer?

Is the desktop app running and/or syncing when this happens?

You can check that by hovering over the Dropbox icon that's next to your computer's clock. 

Give me a nudge whenever you have any updates on this, thanks!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Cant right click on anything in dropbox folder if app is open

Jotaeme_Isola
Explorer | Level 3

Hey Lusil, thanks for the response

 

Yep, im syncing a really large amount of files, and when it's syncing cant right click. i have to close the app to be able to right Click!

Re: Cant right click on anything in dropbox folder if app is open

Lusil
Dropboxer
Just to make sure that we're on the same page, does the desktop app show that it's syncing when right-clicking fails, or is it up to date?

You can check that by clicking or hovering over the Dropbox icon that's next to your computer's clock. 

Also, could you let me know how many items you have in your Dropbox folder?

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: Cant right click on anything in dropbox folder if app is open

Jotaeme_Isola
Explorer | Level 3

yep its syncing, theres like 7.890 items i think. mostly PNG sequences

Re: Cant right click on anything in dropbox folder if app is open

Lusil
Dropboxer
In that case, I'd recommend giving it some time to complete the syncing process, before attempting to do any action in your Dropbox folder. 

Could you confirm for me how many files and folders you have in your Dropbox folder?

Has it been in a state of constant syncing for some time now?

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: Cant right click on anything in dropbox folder if app is open

Jotaeme_Isola
Explorer | Level 3

is there almost 8000 files. PNG sequences. its been syncing all night long

Re: Cant right click on anything in dropbox folder if app is open

Lusil
Dropboxer
Could you try following these steps, and see if they do the trick?

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Cant right click on anything in dropbox folder if app is open

Jotaeme_Isola
Explorer | Level 3

Seems to be working! i'll keep u updated!

 

Thanks!

Re: Cant right click on anything in dropbox folder if app is open

Lusil
Dropboxer
No worries, @Jotaeme_Isola

Give me a shout whenever you have any updates, and I'll make sure to get back to you as soon as possible.

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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