Cant start dropbox with PermissionDenied

[DeeZ]

Cant start dropbox.

I have tried reinstall.

I made "icaclis /grand  user.." for

• A:\Dropbox

• C:\Users\user\AppData\Roaming\Dropbox

• C:\\Users\user\AppData\Local\Dropbox

It has no effect. The log:

bn.BUILD_KEY: Dropbox
bn.VERSION: 82.4.156
bn.DROPBOXEXT_VERSION: 27.0
bn.is_frozen: True
machine_id: ccf2e0c8-e58f-43df-8998-769d7c28d826
pid: 6132
cwd: 'C:\\Users\\user\\AppData\\Roaming\\Dropbox\\bin'
     real_path='C:\\Users\\user\\AppData\\Roaming\\Dropbox\\bin'
           	mode=0o40777	uid=0	gid=0
     parent	mode=0o40777	uid=0	gid=0
HOME: None
appdata: 'C:\\Users\\user\\AppData\\Local\\Dropbox\\instance1'
         real_path='C:\\Users\\user\\AppData\\Local\\Dropbox\\instance1'
               	mode=0o40777	uid=0	gid=0
         parent	mode=0o40777	uid=0	gid=0
dropbox_path: 'C:\\Users\\user\\Dropbox'
              real_path='C:\\Users\\user\\Dropbox'
                    	mode=0o40555	uid=0	gid=0
              parent	mode=0o40777	uid=0	gid=0
sys_executable: 'C:\\Users\\user\\AppData\\Roaming\\Dropbox\\bin\\Dropbox.exe'
                real_path='C:\\Users\\user\\AppData\\Roaming\\Dropbox\\bin\\Dropbox.exe'
                      	mode=0o100777	uid=0	gid=0
                parent	mode=0o40777	uid=0	gid=0
trace.__file__: 'C:\\Users\\user\\AppData\\Roaming\\Dropbox\\bin\\82.4.156\\python-packages-37.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
                real_path='C:\\Users\\user\\AppData\\Roaming\\Dropbox\\bin\\82.4.156\\python-packages-37.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
                      	not found
                parent	not found
TMP: C:\Users\user\AppData\Local\Temp
TEMP: C:\Users\user\AppData\Local\Temp
tempdir: 'C:\\Users\\user\\AppData\\Local\\Temp'
         real_path='C:\\Users\\user\\AppData\\Local\\Temp'
               	mode=0o40777	uid=0	gid=0
         parent	mode=0o40777	uid=0	gid=0
Traceback (most recent call last):
  File "dropbox\client\main.pyc", line 787, in wrapper
  File "dropbox\client\main.pyc", line 6570, in finish_dropbox_boot
  File "dropbox\client\main.pyc", line 6037, in _init_components_for_account
  File "dropbox\sync_engine_boundary\factory.pyc", line 328, in make_sync_engine
  File "dropbox\sync_engine\nucleus\classic_client\sync_engine.pyc", line 393, in __init__
  File "dropbox\sync_engine\nucleus\classic_client\thin_adapter\in_proc.pyc", line 212, in __init__
  File "dropbox\sync_engine\nucleus\classic_client\thin_adapter\in_proc.pyc", line 621, in _init_new_engine_locked
  File "dropbox\sync_engine\nucleus\thin_client\client.pyc", line 131, in __init__
  File "nucleus_python.pyx", line 85, in nucleus_python.NucleusSyncEngine.__cinit__
nucleus_python.SyncEngineError: Initializing engine |>> Initializing filesystem |>> Getting handle to root |>> Hit a volume boundary (device None)

What wrong?

[Lusil]

Hi there @DeeZ, 

Thanks for providing the error log for us - I'd be more than happy to help!

I've followed up with a ticket to the email address connected to your Community profile so that we can further investigate this together. 

When you have the chance, please check your inbox and we'll take it from there. Thanks!

[Здравко]

Hi @DeeZ,

What is "A:\Dropbox"? Are you trying place Dropbox folder to floppydisc (A: and B: are reserved for floppy)?! I guess here's a typing error.

Anyway, Dropbox application looks for Dropbox directory in "C:\Users\user\Dropbox"! If you want to move Dropbox folder to another place use "Move.." button in Sync tab on Preferences, not just 'raw' folder move. Make sure you have proper permission on the place where Dropbox expect Dropbox directory to (wherever is this place).

Hope this gives some direction.

[DeeZ]

There is no any reservation. It is regular separate disk with Dropbox folder.

DISKPART> detail part

Раздел 2
Тип    : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
Скрытый  : Нет
Обязательный: Нет
Атрибут  : 0000000000000000
Смещение в байтах: 135266304

  Том    ###  Имя  Метка        ФС     Тип         Размер   Состояние  Сведения
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
*    Том 1     A   Dropbox      NTFS   Раздел        19 Gб  Исправен

I have selected a:\dropbox after installing

[Здравко]

There isn't way we can confirm what exactly you have selected at install moment, but "dropbox_path:" in your initial post shows something else.

[DeeZ]

oh, yes. You are right. 

"C:\Users\user\Dropbox" is synlink to "a:\dropbox"

This setup worked  before.

Thanks.

[Здравко · Accepted solution]

The symbolic links aren't more supported!!!