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Cassaforte

Cassaforte

Paolista
Explorer | Level 3

Perché vedo nei pc dove ho installato dropbox vault,vault (1),vault (2) ecc ecc
Quando poi clicco sull’icona non si avvia
Perché ?

3 Replies 3

Re: Cassaforte

Hannah
Dropboxer
Ciao @Paolista, grazie per aver contattato la nostra community e buon lunedì!

Puoi chiarire se stai riscontrando questo problema con l'applicazione Vault su un computer specifico o sul sito web di Dropbox?

Tienimi aggiornato!

------

Hey @Paolista, thanks for reaching out to our Community and happy Monday!

Can you please clarify if you're having this issue with the Vault application on a specific computer or on the Dropbox website?

Keep me posted!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: Cassaforte

Paolista
Explorer | Level 3
Il problema è solo sui vari pc.Sulla pagina web tutto bene

Re: Cassaforte

Walter
Dropboxer
Hey there @Paolista, sorry to be jumping in here.

From what I gather, you're seeing multiple folders on your computers named Vault, Vault (1), Vault (2) etc.

If you'd like to delete the duplicate Vault (1) or Vault (2) that appears, you can go ahead and delete the one(s) you do not want to keep in your Dropbox account as you would with any other folder or file in your Dropbox folder.

To identify which Vault is the correct one (the one that contains your files), keep in mind that it will have the Vault logo on it when viewing on your account's homepage online.

Then, to remove the unnecessary Vaults:
  1. Navigate to your homepage 
  2. Hover over 'Vault.dbx-vault' and 'Vault (2).dbx-vault' etc. to reveal their checkboxes
  3. Select the checkbox for both of these folders
  4. With these highlighted, please click on the ellipses [...] to find and click on 'Delete'
Let us know if this helps!

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Ciao @Paolista, scusa se mi intrometto.

Da quello che ho capito, stai vedendo più cartelle sui tuoi computer denominate Vault, Vault (1), Vault (2) ecc.

Se desideri eliminare il Vault (1) o il Vault (2) duplicato visualizzato, puoi procedere ed eliminare quelli che non desideri conservare nel tuo account Dropbox come faresti con qualsiasi altra cartella o file nella cartella Dropbox.

Per identificare quale Vault è quello corretto (quello che contiene i tuoi file), tieni presente che avrà il logo Vault su di esso quando viene visualizzato nella home page del tuo account online.

Quindi, per rimuovere i Vault non necessari:
  1. Vai alla tua home page
  2. Passa il mouse sopra "Vault.dbx-vault" e "Vault (2).dbx-vault" ecc. per visualizzare le relative caselle di controllo
  3. Seleziona la casella di controllo per entrambe queste cartelle
  4. Con questi evidenziati, fare clic sui puntini di sospensione [...] per trovare e fare clic su "Elimina"
Facci sapere se questo aiuta!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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