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CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.

CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.

ghost_pipefish
New member | Level 2

I get this message in my Windows 10 Event Viewer (four at once, actually).  References dbxsvc.exe  Has Dropbox paid up all of their certs?    I see it on a couple of computers from different vendors, not just one.

CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.

Event_Id 281

 

2 Replies 2

Re: CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.

Lusil
Dropboxer

Hi there @ghost_pipefish

Welcome to the Dropbox Community! Let's see what we can find. 

At first, after some digging around on our Community, I found this thread where Ross explains what these dbxsvc.exe might be. 

As for the error message you mention though, could you give a simple reinstall of the desktop app a try? Maybe that will do the trick. 

To do this:

  1. Ensure that you've saved and quit all apps that access files in the Dropbox folder.
  2. Stop the desktop app from running by selecting the option to Quit Dropbox from the Dropbox icon on your system tray.
  3. Uninstall the desktop app. 
  4. Reboot your computer. 
  5. Download and install the latest version

If I've misunderstood your concern or if this doesn't resolve the behavior for you, don't hesitate to get back to me. 

Let me know how it goes!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.

JTraynor77
New member | Level 2

I have the same exact "problem" - Event viewer has four errors on every boot - ALL my Win7 and Win10 machines are exhibiting this error 281. 

I did a reinstall according to Lusil - FAIL - same errors.

I did a careful re-install according to this article from DB:

https://help.dropbox.com/installs-integrations/desktop/advanced-reinstall

FAIL SAME PROBLEMS SAME ERRORS...ALL 20± OF MY MACHINES

I do not think this affects DB on the user end - DB simply has not updated their certificates (goobers).

DB appears to work OK on all the machines - still struggling with explorer latency on some of the machines with touchscreens though...

 

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    JTraynor77 New member | Level 2
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    Lusil Dropboxer
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