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Changed Profile Name on Mac - Now Receiving Error Message from Dropbox and Cannot Re-Install

Changed Profile Name on Mac - Now Receiving Error Message from Dropbox and Cannot Re-Install

martawolfe
Explorer | Level 3

Hi everyone, 

 

I changed my user name on Mac and now I cannot use Dropbox on my computer. The app seems to keep looking for the previous user (martawolfe), which no longer exists.  I've tried to reinstall, reboot, erase every sub folder, but nothing seems to do the trick. I found some old forums where the solution was supposed to be found in "removing the app settings", but the link where it was explained how to do this, it is no longer available. 

 

Thanks for your time and help! 

 

bn.BUILD_KEY: Dropbox
bn.VERSION: 118.4.460
bn.constants.WINDOWS_SHELL_EXT_VERSION: 47
bn.is_frozen: True
machine_id: dc22df3c-9239-50df-8fd8-a6c2e8135ef6
pid: 948
ppid: 1
uid: 501
user_info: pwd.struct_passwd(pw_name='m.curullsentis', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Marta CS', pw_dir='/Users/m.curullsentis', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='m.curullsentis', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Marta CS', pw_dir='/Users/m.curullsentis', pw_shell='/bin/bash')
euid: 501
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/m.curullsentis'
appdata: '/Users/martawolfe/.dropbox/instance1'
real_path='/Users/martawolfe/.dropbox/instance1'
not found
parent not found
dropbox_path: '/Users/martawolfe/Dropbox'
real_path='/Users/martawolfe/Dropbox'
not found
parent not found
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/3n/50tr4npj6_36z_l_prs9js_40000gn/T'
real_path='/private/var/folders/3n/50tr4npj6_36z_l_prs9js_40000gn/T'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
Traceback (most recent call last):
File "dropbox/client/main.pyc", line 1246, in safe_makedirs
File "os.pyc", line 213, in makedirs
File "os.pyc", line 213, in makedirs
File "os.pyc", line 223, in makedirs
PermissionError: [Errno 13] Permission denied: '/Users/martawolfe'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "dropbox/client/main.pyc", line 7698, in main_startup
File "dropbox/client/main.pyc", line 2898, in initialize
File "dropbox/client/main.pyc", line 1673, in startup_low
File "dropbox/client/main.pyc", line 1273, in safe_makedirs
File "os.pyc", line 213, in makedirs
File "os.pyc", line 213, in makedirs
File "os.pyc", line 223, in makedirs
PermissionError: [Errno 13] Permission denied: '/Users/martawolfe'

1 Accepted Solution

Accepted Solutions

Re: Changed Profile Name on Mac - Now Receiving Error Message from Dropbox and Cannot Re-Install

Rich
Super User II

@martawolfe wrote:

I changed my user name on Mac and now I cannot use Dropbox on my computer. The app seems to keep looking for the previous user (martawolfe), which no longer exists.


Refer to Stefani's post in the following thread:

 

View solution in original post

1 Reply 1

Re: Changed Profile Name on Mac - Now Receiving Error Message from Dropbox and Cannot Re-Install

Rich
Super User II

@martawolfe wrote:

I changed my user name on Mac and now I cannot use Dropbox on my computer. The app seems to keep looking for the previous user (martawolfe), which no longer exists.


Refer to Stefani's post in the following thread:

 

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    Rich Super User II
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