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Changing Dropbox Admin, Salesforce Integration

Changing Dropbox Admin, Salesforce Integration

RSA_GIS_DT
Explorer | Level 3

We have a Dropbox for Salesforce Integration. Will changing the Dropbox admin rights of the user who initially set up the integration affect anything? I just wanted to double check before doing anything that might compromise the connection.

 

Thanks

1 Accepted Solution

Accepted Solutions

Re: Changing Dropbox Admin, Salesforce Integration

Jay
Dropboxer
Hi @RSA_GIS_DT, thanks for messaging the Community!

I'd recommend contacting the support team directly for further assistance on this matter, since they would have the necessary info for your account.

You can do so by accessing the admin console help page, or by clicking this support link.

Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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4 Replies 4

Re: Changing Dropbox Admin, Salesforce Integration

Jay
Dropboxer
Hi @RSA_GIS_DT, thanks for messaging the Community!

I'd recommend contacting the support team directly for further assistance on this matter, since they would have the necessary info for your account.

You can do so by accessing the admin console help page, or by clicking this support link.

Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Dropbox Salesforce Integration

dianamoize
Explorer | Level 3
Hello, I would like to reach sales team but I can not reach them. I am using the Salesforce but I want to know if I can send the file from Salesforce to Dropbox (I know I can do it in the other direction) and also I need to know what type of Dropbox license do I need
Thanks
Diana
[removed per the Community's Guidelines]
 

Re: Dropbox Salesforce Integration

Walter
Dropboxer
Hello there @dianamoize, thanks for joining the discussion here and welcome to our Community!

Can you please let me know if you've already gone through this Help Center article and/or this one?

If so, does any information from there help with what you had in mind? 

Apart from that, you can contact our Sales team through this page, if needed.

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: Dropbox Salesforce Integration

dianamoize
Explorer | Level 3

Thanks for your help. I am trying to reach sales support, I have open 2 ticket support but nobody contact me.

Is there any other way to contact them? It is really hard to reach sales rep

Thanks

Diana

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Top contributors to this post

  • User avatar
    dianamoize Explorer | Level 3
  • User avatar
    Walter Dropboxer
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    Jay Dropboxer
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