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Chrome not showing Dropbox page even after clearing cache and rebooting

Chrome not showing Dropbox page even after clearing cache and rebooting

richardrozsa
Explorer | Level 3

Hi all,

I've been using Dropbox with Chrome for many years.  Today, however, Chrome shows blank or nearly blank pages.  I tried clearing the cache (for "All time", Browsing history, Download history, Cookies and other site data, Cached images and files), rebooting, all no joy.  If I open Chrome in Incognito mode, it works.  It works also with Microsoft Edge and Firefox.

Any suggestions?

All the best,

Richard.

1 Accepted Solution

Accepted Solutions

Re: Chrome not showing Dropbox page even after clearing cache and rebooting

Bagnew
New member | Level 2

I disabled the extension for Duck Duck Go and it works fine now.  Shrug!

View solution in original post

4 Replies 4

Re: Chrome not showing Dropbox page even after clearing cache and rebooting

richardrozsa
Explorer | Level 3

I repeated the Clear browsing data option, this time for All Time, and with all options checked.  I closed the browser, waited 10 seconds and tried again.  No joy.

One additional symptom to report: On the "All files" page in Dropbox, I see light blue or grey background where the folders and files should be.  If I highlight these with the mouse, I can see the text reads: "My Files" and each row below shows "The file name", "Type".

Re: Chrome not showing Dropbox page even after clearing cache and rebooting

Bagnew
New member | Level 2

I am having the exact same issue.  I tried a different browser and it worked fine, also tried incognito and it worked fine.  

Re: Chrome not showing Dropbox page even after clearing cache and rebooting

Bagnew
New member | Level 2

I disabled the extension for Duck Duck Go and it works fine now.  Shrug!

View solution in original post

Re: Chrome not showing Dropbox page even after clearing cache and rebooting

richardrozsa
Explorer | Level 3

Thanks Bagnew!  I disabled Duck Duck Go and works for me too!

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