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Re: Click on Dropbox Icon Does Not Open Folder

Click on Dropbox Icon Does Not Open Folder

Dr.Shannon
New member | Level 1
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When I click on the Dropbox icon in the system tray, it usually launches the folder. However, as of this morning, both of my computers will not respond when I double click on the Dropbox icon in the system tray. I have to go to the desktop and click on the folder. I would like to be able to click on the icon in the system tray to open the Dropbox folder. Is this still possible?

17 Replies 17

Tom O.6
New member | Level 1
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gail c.1
New member | Level 1
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Dropbox is not opening with a single click or double. Whats going on?

 

gail c.1
New member | Level 1
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Dropbox is not opening with a single click or double. Whats going on?

 

Rick_M
Experienced | Level 13
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That feature has disappeared! I recommend using a desktop; shortcut to your dropbox-folder.

Rich
Super User II
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That feature has disappeared!

That feature has not disappeared. Double-clicking the Dropbox icon in the system tray (Windows) or menu bar (Mac) still opens the Dropbox folder. A single-click will open the Dropbox app.

If this isn't happening for you, download the latest release and uninstall/reinstall.

seckhoff
New member | Level 2
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This change to Dropbox essentially ruined it for me.

I can no longer drag a folder to Dropbox. It accepts only individual files.

What were you thinking?

seckhoff
New member | Level 2
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It's true---it's almost unusable now. Can't drag a folder to Dropbox, just individual files. For someone like me, who manipulates a lot of complicated graphics archive, it's a nonstarter now.

Jane
Dropbox Staff
Go to solution
Hey seckhoff
 
Thanks for reaching out on the Dropbox Community regarding this matter & I’ll do my best to investigate with you! 
 
Would you mind sending in some more details on the behavior, so that we work on that together? 
 
  • Are you receiving any error messages? 
  • Could you let me know the steps you’re following, so as to reproduce on my end? 
Thanks again & I’ll be awaiting your next message here!
 
[This thread is now closed. If you have a similar or new question, you can ask here]

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

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