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Close of Finder apps

Close of Finder apps

abbott27
Explorer | Level 3

I keep losing the drop box features in finder, copy link, smart, sync etc... they are not in the task bar or available in a control click. The only solution seems to be a restart of finder or mac. Making it very ineffective to use. This happens across all my Imacs and MacBooks. For the past 3-4 years it has worked very well but now using dropbox has become painful and I am looking at some alternatives. Can you suggest something to fix the problem? I have tried reinstalled the software multiple times.

3 Replies 3

Re: Close of Finder apps

Lusil
Dropboxer
Hi there @abbott27, I'd be happy to help out! 

When you find that these features are missing, does the Dropbox icon (that should be next to your computer's clock) also disappear?

Could you also let me know if you have any pending OS updates? 

Check it out and let me know what you find, cheers!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Close of Finder apps

abbott27
Explorer | Level 3

Hi, No the icon does not disappear from the top bar and the I have no pending updates?

Re: Close of Finder apps

Lusil
Dropboxer
In this case, could you also give an advanced reinstall a try?

Just remember that if you're on a Basic (free) account, you'll have to make sure that you have less than three devices connected to proceed.

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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