cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn all about how Alex on the Community team used Dropbox in college here!

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Completely stupid repeated Dropbox notifications.

Completely stupid repeated Dropbox notifications.

Nostradooda
New member | Level 2

I recently had to follow the guidelines to uninstall and reinstall Dropbox for Win 10.  Because I couldn't access my files through the app.

Soon as I did it I kept getting repeated DB notifications saying, This file is online only. To access it you first have to upload it to dropbox. 

The reason why this notification is completely stupid... If it's online only it's already on Dropbox.com!... It's already uploaded to dropbox, and I DON'T have to upload it to DB.

And the notifications are completely distracting making it impossible to concentrate on anything.

1 Reply 1

Re: Completely stupid repeated Dropbox notifications.

Lusil
Dropboxer

Hey @Nostradooda, thanks for reaching out to us! 

If you're seeing a grey icon with a white cloud on your files, it means that they are Smart Synced as online-only.

In other words, although these files are synced to your account, they aren't fully downloaded to your computer to save hard drive space. 

You can download them fully to be able to access them by right-clicking, going to Smart Sync option, and selecting the local

You can find more info about Smart Sync here

If you're still having trouble with this though, don't hesitate to get back to me with any additional info and screenshots (without any personal details). Thanks!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Poll
Do you work or study in the creative industry? If so, which area?
If you use Adobe, don't forget to check out our latest integrations update here.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?