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Context menus appear twice in Dropbox folder

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Context menus appear twice in Dropbox folder

FesT
Helpful | Level 6
‎08-20-2019 09:31 AM

Since few Days in my context menu the dropbox itemes are shown doubled. Also the smart-sync shows some folders with the "partly local arrow" even all files are online-only.

Dropbox v.79.4.143
Mac OS Mojave 10.14.6

Screenshot of what I see in my context menu:

Screenshot 2019-08-20 at 18.13.59.png

 

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Accepted Solutions

Re: doubled Dropbox menu items

Jay
Dropboxer
‎08-20-2019 09:42 AM
Hi there, could you try installing the Dropbox desktop application again to see if this repairs the context menu?
 
Otherwise, try uninstalling the app and installing it again using the above link.
 
Let me know how it goes!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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4 Replies 4

Re: doubled Dropbox menu items

Jay
Dropboxer
‎08-20-2019 09:42 AM
Hi there, could you try installing the Dropbox desktop application again to see if this repairs the context menu?
 
Otherwise, try uninstalling the app and installing it again using the above link.
 
Let me know how it goes!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!

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Re: doubled Dropbox menu items

FesT
Helpful | Level 6
‎08-20-2019 09:46 AM

Hey jay,
you are right that worked out.
Thanks

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Re: doubled Dropbox menu items

Jay
Dropboxer
‎08-20-2019 10:06 AM
Glad to hear it’s working again!
 
Let us know if you experiencing this issue again. 🙂 

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!

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Re: Context menus appear twice in Dropbox folder

Anjo
Helpful | Level 5
‎08-16-2020 12:17 PM

i got the same problem. it happened because i have uninstalled and the reoinstalled. 

i am scare to have 3 times now if i do it again.

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