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Re: doubled Dropbox menu items

Context menus appear twice in Dropbox folder

FesT
Helpful | Level 6
Go to solution

Since few Days in my context menu the dropbox itemes are shown doubled. Also the smart-sync shows some folders with the "partly local arrow" even all files are online-only.

Dropbox v.79.4.143
Mac OS Mojave 10.14.6

Screenshot of what I see in my context menu:

Screenshot 2019-08-20 at 18.13.59.png

 

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
Go to solution
Hi there, could you try installing the Dropbox desktop application again to see if this repairs the context menu?
 
Otherwise, try uninstalling the app and installing it again using the above link.
 
Let me know how it goes!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

4 Replies 4

Jay
Dropbox Staff
Go to solution
Hi there, could you try installing the Dropbox desktop application again to see if this repairs the context menu?
 
Otherwise, try uninstalling the app and installing it again using the above link.
 
Let me know how it goes!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

FesT
Helpful | Level 6
Go to solution

Hey jay,
you are right that worked out.
Thanks

Jay
Dropbox Staff
Go to solution
Glad to hear it’s working again!
 
Let us know if you experiencing this issue again. 🙂 

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Anjo
Helpful | Level 6
Go to solution

i got the same problem. it happened because i have uninstalled and the reoinstalled. 

i am scare to have 3 times now if i do it again.

Need more support?