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I the box it says.."Click the help button below" but there is no help button??? It says I should contact dropbox with the following info for help:
bn.BUILD_KEY: Dropboxbn.VERSION: 122.4.4867bn.constants.WINDOWS_SHELL_EXT_VERSION: 48bn.is_frozen: Truemachine_id: 539867dc-c104-5e86-a26a-e020dcc9c326pid: 1554ppid: 1uid: 504user_info: pwd.struct_passwd(pw_name='MB1', pw_passwd='********', pw_uid=504, pw_gid=20, pw_gecos='Monis 2', pw_dir='/Users/MB1', pw_shell='/bin/zsh')effective_user_info: pwd.struct_passwd(pw_name='MB1', pw_passwd='********', pw_uid=504, pw_gid=20, pw_gecos='Monis 2', pw_dir='/Users/MB1', pw_shell='/bin/zsh')euid: 504gid: 20egid: 20group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])DYLD_LIBRARY_PATH: Nonecwd: '/'real_path='/'mode=0o40755 uid=0 gid=80parent mode=0o40755 uid=0 gid=80HOME: '/Users/MB1'appdata: '/Users/MB1/.dropbox/instance1'real_path='/Users/MB1/.dropbox/instance1'mode=0o40700 uid=504 gid=20parent mode=0o40755 uid=504 gid=20dropbox_path: '/Users/MB1/Documents/Dropbox'real_path='/Users/MB1/Documents/Dropbox'mode=0o40755 uid=504 gid=20parent mode=0o40705 uid=504 gid=20sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'mode=0o100755 uid=504 gid=20parent mode=0o40755 uid=504 gid=20trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'not foundparent not foundtempdir: '/var/folders/qb/zhm0_4bx7k7cgshl944_ff2h0000gr/T'real_path='/private/var/folders/qb/zhm0_4bx7k7cgshl944_ff2h0000gr/T'mode=0o40700 uid=504 gid=20parent mode=0o40755 uid=504 gid=20Traceback (most recent call last):File "dropbox/client/main.pyc", line 807, in wrapperFile "dropbox/client/main.pyc", line 6300, in finish_dropbox_bootFile "dropbox/client/main.pyc", line 5835, in _init_components_for_accountFile "dropbox/client/main.pyc", line 5763, in create_sync_engineFile "dropbox/sync_engine_boundary/factory.pyc", line 225, in make_sync_engineFile "dropbox/sync_engine/nucleus/classic_client/sync_engine.pyc", line 275, in __init__File "dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.pyc", line 216, in __init__File "dropbox/sync_engine/nucleus/classic_client/modern_client/base.pyc", line 146, in __init__File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 223, in __init__File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 597, in _init_new_engine_lockedFile "dropbox/sync_engine/nucleus/thin_client/client.pyc", line 182, in __init__File "extensions/nucleus/nucleus_python.pyx", line 76, in nucleus_python.NucleusSyncEngine.__cinit__nucleus_python.SyncEngineError: "Initializing engine |>> Initializing platform |>> Opening worker root directory |>> open syscall |>> Permission denied"
HannahCommunity Moderator @ Dropboxdropbox.com/support
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Hannah, I tried your instructions for re-installation but found many problems.
1.- how to check if the application is located in the correct location???
2.- When I tried to enter the second part to the terminal, it would fail and not accept it.
3.- when I tried to download Dropbox from your site it would fail???
What should I do?
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