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Re: How do I customize folder icons in Dropbox for OSX?

Helpful | Level 7
Oh, and actually my custom folder icons in dropbox folders do not yet work. So I'm still waiting, having ported my critical workflow already to iCloud. I'm on Dropbox app 83.4.152 and won't know if it worked until Dropbox updates the app.
Highlighted

Re: How do I customize folder icons in Dropbox for OSX?

Helpful | Level 6

Also @Fiona I have several emails from Dropbox where you *definitely* described interfering with my folders as a feature.

Email from Dropbox Support October 16: 

"We implemented a fix in a new version of the Dropbox desktop application that ensures consistent folder icons and file/folder permissions for items in the Dropbox folder."

You did this deliberately, and you need to promise never to do such a thing again.


@Fiona wrote:

Hi @jimsky7. Happy your custom folder icons work now! 

Allow me to clarify that custom folder icons was never a Dropbox feature and still isn't. That's why it worked with some Dropbox versions and did not work with others. It's an Operating system feature. I hope this makes sense. 

Thank you all for participating in our Community! 


 

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Re: How do I customize folder icons in Dropbox for OSX?

Dropboxer
Dropboxer

Hey everyone! 

We understand how critical this is for your workflows and greatly appreciate your interest in Dropbox and all the feedback! Our original intent was to have a more consistent experience across devices, but we decided to reverse course based on the feedback you provided.  Our apologies for the issues that this caused.

Thank you all!


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: personalized icons has gone !!!

Helpful | Level 6

Yes! Thank you!!

Highlighted

Re: personalized icons has gone !!!

Explorer | Level 3

Yes, thanks. The most important problem is that, as you are a way to backup our files and I was confident in your tool. Dropbox was the only folder ignored in my timemachine. I put all my workflow in dropbox because I was confident. And now I lost more than 500 custom icons. I went very quickly in my subfolders because of my custom icons. You can say that it is my fault because I should have kept a timemachine on the dropbox folder... but your marketing is that we can put verything in dropbox, isn't it ? Now I won't believe anymore in the tool. You destroy my process and I'm not able to recorver it. At least, you should offer one ye

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Re: How do I customize folder icons in Dropbox for OSX?

Helpful | Level 6

 Fiona, I've got the beta and thanks for that.  I've now spent probably a day restoring icons.   Please note that the top of a shared folder stack still resists a custom icon.  All the folders underneath are fixable.  Please request that shared folders as well be iconable.  It worked in the past, so I can't see why it couldn't work again.

Best,

      t.

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Re: How do I customize folder icons in Dropbox for OSX?

Helpful | Level 5

I was never able to customize the icons of shared folders.

Anyone know when the rest of us will get v84?

-- Henri

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Re: How do I customize folder icons in Dropbox for OSX?

Dropboxer
Dropboxer

No ETA for 84 @henrip. It will be posted in Community as always. 

Thank you for your interest.


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Highlighted

Re: personalized icons has gone !!!

New member | Level 2
New member | Level 2

Hat leider nur 4 Tage funktioniert. Inzwischen sind wieder alle Icons verschwunden.

Johannes

Highlighted

Re: How do I customize folder icons in Dropbox for OSX?

Explorer | Level 4

I'm on Dropbox (Mac) v84.4.170, and my icons still don't show, and dissappear if I paste new ones....Screenshot 2019-11-02 13.28.55.PNG

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