Was there any generalized solution to this? I have been experiencing the same issue when scanning multiple pages at a time.
Hey there @pamo, sorry to hear that.
As a first step, could you please ensure that you're running the latest version of the mobile app? If you are, have you tried clearing the mobile app's cache by any chance?
Let me know how it goes!
Thanks for confirming that for me, @pamo.
Depending on the OS you're using, to clear the mobile app's cache on an:
Let me know of any updates!
I'm scanning a 4-page contract, using whiteboard option; and the app keeps crashing during the scanning process. the screen goes black and the app quits. I'm using the newest version of Dropbox and have cleared my cache, and its still happening.
I have the same problem. I've updated dropbox, and cleared the cache. using iPhone 8.
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