I am running Dropbox on Windows 10 and am experiencing daily BSODs, usually 2-3. When I open Event Viewer, I can see Errors for DbxSvc with Event ID 281. The event details are as follows:
Log Name: Application
Date: 25/03/2021 2:36:39 PM
Event ID: 281
Task Category: (4)
CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.
<Provider Name="DbxSvc" />
<TimeCreated SystemTime="2021-03-25T03:36:39.5550831Z" />
<Execution ProcessID="0" ThreadID="0" />
<Data>(-2146885628) Cannot find object or property. </Data>
I have tried reinstalling the desktop app to ensure the app is up to date, but this has not resolved the issue.
Wondering if anyone is able to assist or provide me with some guidance?
Thanks for reaching out to me, much appreciated.
No errors that I am aware of from the Dropbox app. As for performance issues, none that I am aware of. There are no other events in Event Viewer that correspond to the BSOD.
I am on a Dropbox Plus plan. Two separate users spread across five devices - myself with desktop/laptop/mobile and my business partner on desktop/laptop.
I have just followed the steps you have provided with the advanced uninstall and reinstalled on my affected device. Prior to the uninstall I experienced two BSODs. I will provide you with an update tomorrow to see if I have experienced any further BSODs.
Just experienced my first BSOD of the day - same issue, Error in Event Viewer DbxSvc with Event ID 281.
Any ideas on next steps?
I'm having the exact same isse with multiple BSOD on a daily bases triggered by DbxSvc Event ID 281.
Did you sort out what was wrong?
Same here. Tried complete removal of Dropbox and reinstall newest version from Dropbox website, 143.4.4161. Any help from Dropbox?
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