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Deleted files tab just spins and does not show me any of my deleted files

New member | Level 2
New member | Level 2

I'm attempting to access my "Deleted Files" tab on the left column on dropbox.com but I only see the blue spinning circle and no files (see screen cap).

 

I'm using Safari 10.0.3 / Sierra 12.12.3 Beta

 

Thanks in advance!

 

Chris

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Deleted files tab just spins and does not show me any of my deleted files

Dropboxer
Dropboxer

Hi there, 

We appologise for any inconvenience caused because your Deletions page is not loadind or if you are receiving an error message "Couldn't load your deleted files. Please try again later." We are aware of the problem and our engineering team is working on a fixing the problem.

 

View solution in original post

5 Replies 5
Highlighted

Re: Deleted files tab just spins and does not show me any of my deleted files

Dropboxer
Dropboxer

Hi there, 

We appologise for any inconvenience caused because your Deletions page is not loadind or if you are receiving an error message "Couldn't load your deleted files. Please try again later." We are aware of the problem and our engineering team is working on a fixing the problem.

 

View solution in original post

Highlighted

Re: Deleted files tab just spins and does not show me any of my deleted files

New member | Level 2
New member | Level 2
It still not working
My 30 day's are over in 1 week whats happend after that?
Highlighted

Re: Deleted files tab just spins and does not show me any of my deleted files

Dropboxer
Dropboxer
Hi Hans1,

Can you please submit a ticket to http://bit.ly/cm-support?

Thanks,
Vicky

Did you find my post helpful? If it answers your question, please mark 'Accept as Solution" below so other users can find it quickly!


Highlighted

Re: Deleted files tab just spins and does not show me any of my deleted files

New member | Level 2
New member | Level 2

Has this been fixed???

Highlighted

Re: Deleted files tab just spins and does not show me any of my deleted files

New member | Level 2
New member | Level 2

I am experiencing the same issue...obviously the problem is yet to be fixed!

 

This is extremely frustrating!

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