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Desktop app crashes in Windows 10 64-bit

Desktop app crashes in Windows 10 64-bit

demonhawk
Helpful | Level 6
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My dropbox crashes everytime i click to add my private account into my dropbox. Unistall/reinstall did not solve the problem.

20 Replies 20

Jane
Dropbox Staff
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I appreciate the screenshot here M_RB!
 
As I’d like to help you on the matter as much as possible, I’ve made sure to create a Support Request on our system on your behalf (gathering all info you’ve included here), so as to focus on the issue in question based on the info I have on my tools & suggest the most apropriate next steps according to your current setup.
 
Whenever you find some time, please check your inbox for my email & I’ll make sure to promptly follow-up with you from where we’ve left off here. 
 
Thanks again & I’ll be awaiting your next email, so as to move forward on the matter together! 

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

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    Jane Dropbox Staff
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