Desperate and frantic to unlink Dropbox from my Dropbox and restore all files to laptop unlinked!

[Fivestar5]

I have a new laptop on which I had never used Dropbox, so I installed as prompted.  Tragically, I inadvertently allowed it to backup my entire computer!!!  Woe is me!!!  I tried to follow directions and thought I had unlinked all files from Dropbox and asked that they be removed from Dropbox only.  This didn't happen.  and now I notice one of my most important files is no longer available on my laptop without accessing Dropbox!!!  HELP!!!!!!  I need to restore my files to my laptop and remove any automatic link to Dropbox!  Isn't there any way to speak to someone from Dropbox!!!  What a mess!!!!

[Walter]

Hi @Fivestar5; welcome to our Community!

It sounds like you've enabled the computer backup feature and you'd like to disable it now.

Can you please take a look at our dedicated Help Center article and let me know if still have issues with this?

Thanks!

PS: For your support entitlements, you can take a look here.