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Desperate and frantic to unlink Dropbox from my Dropbox and restore all files to laptop unlinked!

Desperate and frantic to unlink Dropbox from my Dropbox and restore all files to laptop unlinked!

Fivestar5
Explorer | Level 4

I have a new laptop on which I had never used Dropbox, so I installed as prompted.  Tragically, I inadvertently allowed it to backup my entire computer!!!  Woe is me!!!  I tried to follow directions and thought I had unlinked all files from Dropbox and asked that they be removed from Dropbox only.  This didn't happen.  and now I notice one of my most important files is no longer available on my laptop without accessing Dropbox!!!  HELP!!!!!!  I need to restore my files to my laptop and remove any automatic link to Dropbox!  Isn't there any way to speak to someone from Dropbox!!!  What a mess!!!!

1 Reply 1

Re: Desperate and frantic to unlink Dropbox from my Dropbox and restore all files to laptop unlin...

Walter
Dropboxer

Hi @Fivestar5; welcome to our Community!

 

It sounds like you've enabled the computer backup feature and you'd like to disable it now.

 

Can you please take a look at our dedicated Help Center article and let me know if still have issues with this?

 

Thanks!

 

PS: For your support entitlements, you can take a look here


Walter
Community Moderator @ Dropbox
dropbox.com/support


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