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Re: Doing advanced reinstall with both personal and business dropbox folders?

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Doing advanced reinstall with both personal and business dropbox folders?

Explorer | Level 4

My dropbox desktop app is not connecting, even after standard reinstall and restart. I'd like to try an advanced reinstall as described here. However, I have both "Dropbox (Personal)" and "Dropbox (Business)" folders in the default location on my computer for my two dropbox accounts. I'm wondering if the terminal commands need to be changed to account for this. Thanks for your help. 

1 Accepted Solution

Accepted Solutions
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Re: Doing advanced reinstall with both personal and business dropbox folders?

Dropboxer
Dropboxer
Hi there, you’re right in that it would be slightly different.
 
For your personal folder it would be as follows:
 
sudo chown -R "$USER" "/Users/Jay/Dropbox (Personal)"
sudo chmod -R u+rw "/Users/Jay/Dropbox (Personal)"
 
And for the Business account it would be:
 
sudo chown -R "$USER" "/Users/Jay/Dropbox (MyTeamName)"
sudo chmod -R u+rw "/Users/Jay/Dropbox (MyTeamName)"
 
Make sure to amend the folders as they appear on your machine (and MyTeamName to your own team name).
 
The rest of the lines would remain as is.
 
Hope this helps!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

3 Replies 3
Highlighted

Re: Doing advanced reinstall with both personal and business dropbox folders?

Dropboxer
Dropboxer
Hi there, you’re right in that it would be slightly different.
 
For your personal folder it would be as follows:
 
sudo chown -R "$USER" "/Users/Jay/Dropbox (Personal)"
sudo chmod -R u+rw "/Users/Jay/Dropbox (Personal)"
 
And for the Business account it would be:
 
sudo chown -R "$USER" "/Users/Jay/Dropbox (MyTeamName)"
sudo chmod -R u+rw "/Users/Jay/Dropbox (MyTeamName)"
 
Make sure to amend the folders as they appear on your machine (and MyTeamName to your own team name).
 
The rest of the lines would remain as is.
 
Hope this helps!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Doing advanced reinstall with both personal and business dropbox folders?

Explorer | Level 4

This fixed my problem. Thanks! Full code that I used. 

sudo chown "$USER" "$HOME"
sudo chown -R "$USER" "/Users/al/Dropbox (Personal)"
sudo chmod -R u+rw "/Users/al/Dropbox (Personal)"
sudo chown -R "$USER" "/Users/al/Dropbox (Business)"
sudo chmod -R u+rw "/Users/al/Dropbox (Business)"
sudo mv ~/.dropbox ~/.Trash/dropbox.old
sudo chmod -N ~
sudo mv /Library/DropboxHelperTools ~/DropboxHelperTools.old
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Re: Doing advanced reinstall with both personal and business dropbox folders?

Dropboxer
Dropboxer

Glad to hear that it worked for you! Let me know if you need any further assistance in future.


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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