As of last week, I can no longer drag and drop in the Dropbox app on my computer.
I have been doing this for almost 2 years and have loved the ease of use in uploading to my Dropbox account.
It No longer works!
It doesn't matter what program I try to use, the drag and drop no longer works.
Even hitting the "+" on the Dropbox window doesn't work to add photos.
Something is broken, and Dropbox is frustratingly not able or willing to answer what has gone wrong.
They don't even address this issue when I have repeatedly emailed them about this flaw.
Hi there @Cracor1, I'd be more than happy to help look into this with you.
I'll just need a bit more info to make sure I have a better understanding of your concern, for example:
Any additional details would be very helpful. Cheers!
I am using 679.06 MB of the 2TB that I have.
When I click on the "+" icon, my fine manager opens up to select a file to upload.
I select the file and try to add the photo... nothing happens. No error message... nothing
I just tried from the website via Chrome and was successful.
Thanks for any help,
Thanks for letting me know, @Cracor1.
Have you tried rebooting your computer? Could you also let me know what you see when you hover over the Dropbox icon that's next to your computer's clock?
Thanks for the reply Lusil,
This problem has been the same every day for a week, every time I try to drag and drop to dropbox.
My computer is shut down every night and started again in the morning and no magic cures to the Dropbox problem.
When I hover over the Dropbox icon on my taskbar, it shows the word, "Dropbox".
I'm on a PC. This question may be for an Apple computer. Dropbox icon is no where near my computer time indicator.
I have done searches on the internet and apparently others are having the same problem... with no answers
I am running version 188.8.131.52 of Dropbox on a Windows 10 system.
Thanks for any help,
Thanks for getting back to me, @Cracor1.
Could you please try reinstalling the Dropbox app for Windows 10 in S mode and see if you're still getting the same behavior?
Just bear in mind that, if you're on a Basic account, there's a three device limit, so if you have more than three already connected to your account, you'll have to unlink down to at least three to proceed with the reinstallation.
You can also try temporarily closing third party apps, like security and antivirus software, before relaunching the Dropbox app, as they could be hindering the Dropbox app from running correctly.
In any case, let me know how it goes and I'll make sure to get back to you as soon as possible. Cheers!
Glad to hear that, @Cracor1!
If anything else pops up in the future, just give us another nudge.
In the meantime, have a lovely weekend ahead!
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