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Drobox app Apple Mac sign in

Drobox app Apple Mac sign in

Gray2
New member | Level 2

I am having trouble with the Dropbox app on my Macbook Pro. I have a personal and a business account and switch between accounts as needed. I recently upgraded my computer and reinstalled the Dropbox app. I have logged into both apps however when I go to switch accounts the app shows my business account as being signed out. Even though I have already signed in. If I go through the sign in procedure again I get the same result. A reboot has not solved the issue. As has a reinstall of the Dropbox app.

 

I am running Big Sur 11.2 on a recently purchased Macbook Pro.

 

Suggestions greatly appreciated.

 

Gray

1 Reply 1

Re: Drobox app Apple Mac sign in

Walter
Dropboxer
Hey @Gray2; welcome aboard and happy Friday!

If you've ensured that there's no firewall, antivirus or even a VPN/proxy setting that could be interfering here, could you please try an advanced reinstall and let us know if this persists? 

Thanks a bunch!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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