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Re: Drop Box app can't connect on Big Sur afetr update

Re: Drop Box app can't connect on Big Sur afetr update

Phill C
Explorer | Level 3

Screen Shot 2021-11-25 at 8.10.51 am.png

 New error message. After complete reinstall. as per instructions

Re: Drop Box app can't connect on Big Sur afetr update

Phill C
Explorer | Level 3

Also this appeared on my screen....does this need attention

Screen Shot 2021-11-25 at 8.19.53 am.png

Re: Drop Box app can't connect on Big Sur afetr update

Megan
Dropboxer
Hi @Phill C, happy Thursday! 

Can you uninstall the app, then re-install it? After that, please follow the steps I provided in my initial reply

If you get an error after that, let me know if I can reach out to you via email in order to look into this. 

Megan
Community Moderator @ Dropbox
dropbox.com/support


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Re: Drop Box app can't connect on Big Sur afetr update

Phill C
Explorer | Level 3
You can e-mail me on [email address removed per the Dropbox Community Guidelines]

Re: Drop Box app can't connect on Big Sur afetr update

Megan
Dropboxer
Happy Friday, @Phill C!

I just sent you an email, and I'll be happy to look into this for you there. 

Keep me posted, and enjoy your weekend!

Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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