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Drop box capture is not working for part of the screen no more

Drop box capture is not working for part of the screen no more

mikemxmv
New member | Level 2

With update Dropbox Capture is not working for part of the screen no more. It just capture all screen.

2 Replies 2

Re: Drop box capture is not working for part of the screen no more

Jay
Dropboxer
Hi @mikemxmv, thanks for messaging the Community!

As this is a feature currently in alpha, I'd recommend getting in contact with the support team directly for further assistance.

Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Drop box capture is not working for part of the screen no more

YoucefDropbox
Dropboxer

Hi there,

 

I'm Youcef and I'm the Product Manager on Dropbox Capture.

 

We fixed it this bug. Would you mind updating to the latest version of the app? https://dropbox.com/capture/download It should be v53 on your Capture's preferences.

 

Thank you so much!

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