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Drop box not starting

Drop box not starting

Bjorn
New member | Level 2

I am not able to fix start up issues with Drop box, getting this message:

 

 

bn.BUILD_KEY: Dropbox
bn.VERSION: 99.4.501
bn.constants.WINDOWS_SHELL_EXT_VERSION: 37
bn.is_frozen: True
machine_id: dc258edf-adc9-4566-93db-8b73f541173e
pid: 13380
cwd: 'C:\\Program Files (x86)\\Dropbox\\Client'
real_path='C:\\Program Files (x86)\\Dropbox\\Client'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
HOME: None
appdata: 'C:\\Users\\BjornKuijt\\AppData\\Local\\Dropbox\\instance1'
real_path='C:\\Users\\BjornKuijt\\AppData\\Local\\Dropbox\\instance1'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
dropbox_path: 'C:\\Users\\BjornKuijt\\Dropbox'
real_path='C:\\Users\\BjornKuijt\\Dropbox'
mode=0o40555 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
mode=0o100777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\99.4.501\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\99.4.501\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
not found
parent not found
TMP: C:\Users\BJORNK~1\AppData\Local\Temp
TEMP: C:\Users\BJORNK~1\AppData\Local\Temp
tempdir: 'C:\\Users\\BJORNK~1\\AppData\\Local\\Temp'
real_path='C:\\Users\\BJORNK~1\\AppData\\Local\\Temp'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
Traceback (most recent call last):
File "dropbox\client\authentication\manager.pyc", line 723, in _try_register_host
File "dropbox\client\authentication\manager.pyc", line 892, in _on_register_host_success
File "dropbox\client\multiaccount\instance_database.pyc", line 1140, in set_shared_config
File "dropbox\sqlite3_helpers.pyc", line 1042, in _runner
File "dropbox\client\multiaccount\instance_database.pyc", line 469, in set_shared_config
File "dropbox\sqlite3_helpers.pyc", line 296, in execute
File "dropbox\sqlite3_helpers.pyc", line 262, in _raise_better_operational_exception
File "six.pyc", line 696, in reraise
File "dropbox\sqlite3_helpers.pyc", line 291, in execute
sqlite3.OperationalError: attempt to write a readonly database

1 Reply 1

Re: Drop box not starting

Daphne
Dropboxer

Hi there @Bjorn , thanks for reaching out to us here!

 

From the error that you're getting there, can you try these steps to perform an advanced reinstall to see if that does the trick?

 

Let me know how it goes!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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