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Re: Drop box sync does not work

Drop box sync does not work

Danielw
Explorer | Level 3

I get the following error messages in the log,

ImportError: DLL load failed: %1 är inte ett giltigt Win32-program. (not valid Win32-program)

 

I think the error is connected to a windows 10 upgrade (drop box sync has been working with Windows 10 previosly)

 

 

 

1 Accepted Solution

Accepted Solutions

Re: Drop box sync does not work

Alexis G.1
Super User

@Danielw wrote:

I get the following error messages in the log,

ImportError: DLL load failed: %1 är inte ett giltigt Win32-program. (not valid Win32-program)

 

I think the error is connected to a windows 10 upgrade (drop box sync has been working with Windows 10 previosly)

 

 

 


If I was you I will reinstall the app as an administrator and test it with a new profile.

View solution in original post

5 Replies 5

Rif.: Drop box sync does not work

Vicky
Dropboxer
Hi Daniel,

Can you please submit a ticket with the full log report?

Thanks,
Vicky

Did you find my post helpful? If it answers your question, please mark 'Accept as Solution" below so other users can find it quickly! 🙂


Rif.: Drop box sync does not work

Danielw
Explorer | Level 3

Hi Vicky,

 

Here is the full log:

File "dropbox", line 2, in <module>
  File "multiprocessing\__init__.pyo", line 84, in <module>
  File "_multiprocessing.pyo", line 12, in <module>
  File "_multiprocessing.pyo", line 10, in __load
ImportError: DLL load failed: %1 är inte ett giltigt Win32-program.

 

Daniel

Re: Drop box sync does not work

Alexis G.1
Super User

@Danielw wrote:

I get the following error messages in the log,

ImportError: DLL load failed: %1 är inte ett giltigt Win32-program. (not valid Win32-program)

 

I think the error is connected to a windows 10 upgrade (drop box sync has been working with Windows 10 previosly)

 

 

 


If I was you I will reinstall the app as an administrator and test it with a new profile.

Re: Drop box sync does not work

Danielw
Explorer | Level 3
When I try to uninstalled it I got the same error message,
Thanks

Re: Drop box sync does not work

Rich
Super User II

Did you submit a ticket as Vicky asked?

 

Open your ticket here: https://bit.ly/cm-support
Track your ticket here: https://dropbox.zendesk.com


Replies take approximately 1 - 3 business days with Pro users getting priority (longer for Basic users).

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