Hi, we have had dropbox on our laptop for a year with no issues and just today it stopped working. My documents folder gets no green checks and no documents are updating. So, I tried opening the app and it will not open. I tried from the windows menu as well as the desktop app. So, I figured something must be wrong with the app so I attempted to uninstall it so I could reinstall it. When I try to uninstall I get the error: The exception unknown software exception (0xe00f0003) occured in the application at location 0x00000007538AA12. The uninstall fails and it will not uninstall. I then tried to just download again to see if I could get an app that would work and I also get an error. When I run the download I get the same exception error as I do when I try to uninstall. Any suggestions would be greatly appreciated, it would be much easier for us to have the app than to use the online functionality. THANKS!