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Dropbox App crashes seconds after opening since upgrade to Big Sur OS ver. 11.2.3

Dropbox App crashes seconds after opening since upgrade to Big Sur OS ver. 11.2.3

gmrudella
New member | Level 2

Since my Mac updated it's OS  the Dropbox app on my desktop will open for about a second then shout down. It will do this multiple times to no avail. I have uninstalled and reinstalled the Dropbox desktop app multiple times (double digitals). None of the files in my DB folder have synced for several weeks now. I have taken to transferring import files by hand but I work on hundreds of files per week as I am a pre-print production artist. I need for these files to sync. What can I do? Please help...if you can...  Thanks, 

1 Reply 1

Re: Dropbox App crashes seconds after opening since upgrade to Big Sur OS ver. 11.2.3

Jay
Dropboxer
Hi @gmrudella, thanks for posting today!

When you attempt to reinstall the app, are you performing an advanced reinstallation using these steps?

How many files do you have on your Dropbox account approximately?

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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