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Dropbox App won't open on Windows

Dropbox App won't open on Windows

wuanbai
New member | Level 2

Hello. Today I installed Dropbox because I'm going to start using it for work. I had it installed before with another account but I never actually used it, but I remember that it opened perfectly.

 

Now, when the installation is complete and I click on the Dropbox App it just opens the file location on my File Explorer. It comes with a couple of files; .dropbox_cache, .dropbox, _Getting started with Dropbox Paper.paper, desktop.ini, Get Started with Dropbox Paper html and .pdf

 

How can I solve this and actually install Dropbox? 

 

Thanks in advance.

1 Reply 1

Re: Dropbox App won't open on Windows

Jay
Dropboxer
Hi @wuanbai, thanks for posting on the Community!

Are you referring to the Dropbox desktop interface, and not just the Dropbox folder?

You should be able to enable that using these steps in the preferences.

If you need any further assistance, please let me know!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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