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Re: Dropbox Apple Silicon (M1) install

Dropbox Apple Silicon (M1) install

wwmiller3
Helpful | Level 6
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Hi,

 

I recently purchased a MacBook Pro 13" with the M1 processor and I cannot seem to get a native install of Dropbox for this chipset. From searching the community, it seems like M1 support should be available in the latest installer. However, trying that plus the latest beta build all ask me to install Rosetta during installation. What am I doing wrong?

 

Thanks,

Warren

184 Replies 184

TheAJKid
Helpful | Level 6
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I'm with this crowd. Where is Apple M1 support? I bought my M1 Mac Mini 2 months ago. It's already May 2021. Seriously looking into alternatives at this point. Been a longtime user and paid subscriber. 

Pascal0
New member | Level 2
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Hey, I’ve got my new M1 MBP today and was shocked that Dropbox has no native app, really not expected this.

Dear Dropbox team, please update to a native and less ressource consuming app. Currently Dropbox has the highest energy consumption on my MacBook.

a4k04
Helpful | Level 6
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Backblaze has their backup client running natively now so we know it's not some API limitation on the new hardware from Apple. It'd be great just to get an update. Don't even need a timeline, just an acknowledgement that this is something being worked on.

Mannaffolki
Collaborator | Level 8
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Exactly. Just a confirmation instead of a dead silent company. This non-communication is just getting plain rude by now.

dagget
Explorer | Level 4
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+1

ledstereo
Helpful | Level 6
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Waiting too…

ledstereo
Helpful | Level 6
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I just got five stupid, pointless, emails about "ranking up", earning "kudos" and "You've earned a new badge!" just from making one post on here. Patronising, time wasting, idiotic marketing. This is not a videogame for six year olds. Is that the kind of garbage that Dropbox are spending their time on but sitting on their hands with the M1 release? Do Dropbox really think their users want badges and kudos? What an absolute joke. I wish the very worst on their marketing team.

 

Cancelling my sub.

Megan
Dropbox Staff
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Hey folks, I hope you're all doing well!

After checking in with our team, it seems they're still working on this.

We want to make sure that Dropbox is compatible with the latest systems, like many of you asked.

Your patience and feedback on this has been valuable, and much appreciated! 

If you need anything give us a shout.

Megan
Community Moderator @ Dropbox
dropbox.com/support


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a4k04
Helpful | Level 6
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Thanks for acknowledging this is something being worked on.

sjfarrell1
Helpful | Level 6
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Sounds like there's still not an estimate on release or even a dev roadmap in place on this. Yikes.

Need more support?