Apps and Installations
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I fired my laptop up a couple of days ago and I noticed that the dropbox icon in the taskbar was missing. I checked task manager and dropbox is running theres just no icon and if I kill the task and double click on the dropbox exe it loads the app but does not show the Icon so I am unable to check my settings or anything else. Oddly enough it is still working fine on my main desktop.
I have completely uninstalled dropbox and reinstalled a couple of times but there is no change to my issue.
Also, when I launch the installer, after it has downloaded the dropbox files via the installer it doesn't actually launch the install process to let me input my user account or link my files but if I check task manager it shows that dropbox.exe is running.
I am somewhat confused, can anyone help?
I have checked my AV and no issues there but I would assume if it was something to do with AV it would stop the app from being loaded
Help! Same problem, I have tons of infromation I need to get at!!!!! Help
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Dropbox was NOT one of the options in the Notifications areas.
My Dropbox account is active and I can log into it on my browser.
Given the number of people who keep posting about this problem (I have done twice, several months apart. It was fixed but happened again) there is clearly a major conflict between Dropbox and Windows 10 - probably because Microsoft would prefer us all to pay for space on its cloud rather than pay for space on Dropbox. However, whatever the problem, IMO it's about time the two companies got into conversation and sorted it out between them
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
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