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Dropbox Log Files

Dropbox Log Files

td47
Helpful | Level 6

While looking for something else on my 2 Windows 10 PC's, I noticed that there are several hundred log files located at the path:

C:\ProgramData\Dropbox\Update\Log

 

These range from 2018 dates to current, and sizes from 800K to 2K. As these are NOT normal text files, and I cannot see any options within the Dropbox program itself to read these, please explain what their function is. As  see NO sync issues, I assume that I can get rid of them, as it seems pointless keeping them, unless of course there is some sort of "telemetry" that Dropbox is doing, that we, as users do NOT KNOW ABOUT?

 

It would be really useful if your product had an option to delete this "log history", say over 1, 3, 6 or 12 months old files, in a user setting, to stop this unnecessary clutter.

1 Accepted Solution

Accepted Solutions

Re: Dropbox Log Files

Walter
Dropboxer
Hi @td47; thanks for posting in Community and happy Monday!

When you have the desktop app installed and running on your computer, the app updater service's logs are stored in the app's data folders; not within your Dropbox account or Dropbox Folder.

You should be safe to delete them without affecting the app's functionality at all. 

As for your suggestion in the end of your post, I'd recommend posting it in the relevant section of our Community so other users who find it useful can up-vote it to show their interest, 

Let me know if you have any other questions!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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2 Replies 2

Re: Dropbox Log Files

Walter
Dropboxer
Hi @td47; thanks for posting in Community and happy Monday!

When you have the desktop app installed and running on your computer, the app updater service's logs are stored in the app's data folders; not within your Dropbox account or Dropbox Folder.

You should be safe to delete them without affecting the app's functionality at all. 

As for your suggestion in the end of your post, I'd recommend posting it in the relevant section of our Community so other users who find it useful can up-vote it to show their interest, 

Let me know if you have any other questions!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Dropbox Log Files

JNBX
New member | Level 2

Hello:

Actually I'd love to remove the log files from the Update\Log folder but they ask for admin authorization although I'm an administator. No way to clean them away. They weigh 20M, 615 files and increasing any time...

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    JNBX New member | Level 2
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    Walter Dropboxer
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